Lead Customer Service Representative
Not Disclosed•Full-TimeOn-site
location_on631, Harry Street, China Grove, Rowan County, North Carolina, 28023, United States
About the Role
Join our team at Store 2720131 in China Grove, North Carolina, as a Lead Customer Service Representative. We are looking for individuals who desire to be challenged, thrive in a fast-paced and fun environment, and are eager to grow their careers. In this position, you will enjoy a dynamic day-to-day experience that blends customer interaction with operational leadership.
You will greet customers, manage the register, make purchase suggestions, and occasionally assist with our food program. Beyond standard duties, you will gain entry-level management experience by leading shifts on a regular basis. There is never a dull moment; you will work throughout the store, both inside and out, to maintain high standards for appearance and ensure fast, friendly service. This role requires regular and predictable onsite attendance as you interact with many customers daily alongside a fun, energetic team.
Why Join Us
As a large, stable employer, we offer a supportive environment where you can work with motivated people and enjoy task variety. We provide paid comprehensive training to help you succeed, along with competitive benefits including medical, vision, dental, and life insurance, as well as short and long-term disability coverage. We also offer flexible schedules, weekly pay, a 401K with a competitive company match, flexible spending/health savings accounts, and tuition reimbursement. Our culture is built on fun, motivation, and opportunities for fast career advancement.
Hiring Process
To apply, please submit your application through our online portal. If you require assistance completing any forms or need to participate in the application process due to a disability, please inform our Human Resources Representative. We utilize the federal E-Verify program to check work eligibility.
Equal Opportunity Employer
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation as long as it does not impose an undue hardship on the Company.
Work location
Work model: On-site
631, Harry Street, China Grove, Rowan County, North Carolina, 28023, United States
China Grove, North Carolina
Key Responsibilities
- check_circleSupport the store food program when required
- check_circleMake purchase suggestions and promote products to customers
- check_circleGreet customers and operate the register as a cashier
- check_circleMaintain high standards for store appearance inside and outside
- check_circleCollaborate with the team to accomplish daily store tasks
- check_circleLead shifts and supervise entry-level employees
Requirements
- verifiedHigh School Diploma or equivalent
- verifiedRetail and customer service experience
- verifiedEntry level management experience
- verifiedSales associate or cashiering experience
Nice to Have
Retail and customer service experience, entry level management experience, sales associate or cashiering experience, motivation to advance in your career, willingness to learn and have fun.
Benefits & Perks
check_circleMedical, Vision, Dental, & Life Insurancecheck_circleShort & Long Term Disability Coveragecheck_circleFlexible Schedulescheck_circle401K With a Competitive Company MatchFlexible Spending/Health Savings Accounts
Similar Job Opportunities
Skills, education and keywords
Skills: Cashiering, Sales.
Education: High School Diploma or equivalent.
Frequently asked questions about Lead Customer Service Representative at Circle K
What does a Lead Customer Service Representative at Circle K do?expand_more
In this Lead Customer Service Representative at Circle K role, you will support the store food program when required; make purchase suggestions and promote products to customers; greet customers and operate the register as a cashier; and maintain high standards for store appearance inside and outside.
What are the requirements for this Lead Customer Service Representative role?expand_more
Circle K is looking for candidates who meet the following requirements: High School Diploma or equivalent; Retail and customer service experience; Entry level management experience; and Sales associate or cashiering experience.
Where is the Lead Customer Service Representative role at Circle K located?expand_more
Lead Customer Service Representative at Circle K is based in 631, Harry Street, China Grove, Rowan County, North Carolina, 28023, United States. This is a on-site role.
Is this Lead Customer Service Representative job remote, hybrid, or on-site?expand_more
Circle K has listed this Lead Customer Service Representative role as on-site.
How much experience is required for this Lead Customer Service Representative role?expand_more
Candidates for Lead Customer Service Representative at Circle K should have lead.
What skills do you need for the Lead Customer Service Representative role at Circle K?expand_more
Key skills for Lead Customer Service Representative at Circle K include Cashiering; and Sales.
What education is required for Lead Customer Service Representative at Circle K?expand_more
Educational requirements for this role: High School Diploma or equivalent.
What category does the Lead Customer Service Representative role belong to?expand_more
Lead Customer Service Representative at Circle K is part of the customer services job category on Recrutus.