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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Lead Customer Service Representative
Circle K logo

Lead Customer Service Representative

Not Disclosed•Full-TimeOn-site

location_on64, Monteith Lane, Magnolia Plantation, Shelby, Cleveland County, North Carolina, 28051, United States

Apply Now

About the Team

Circle K is a large, stable employer dedicated to providing fast and friendly service to our customers. We foster a fun, energetic, and motivated environment where team members are encouraged to grow their careers and tackle new challenges daily.

About the Role

As a Lead Customer Service Representative, you will be the face of our store, greeting customers and ensuring a high standard of service. This role is designed for those who thrive in a fast-paced setting and enjoy variety. You will not only manage the register and make purchase suggestions but also engage with our food program.

Beyond daily operations, this position offers a unique opportunity to gain entry-level management experience. You will regularly lead shifts, supervise a team of employees, and collaborate on solving problems to keep the store running smoothly. From maintaining high standards for store appearance inside and out to working with a dynamic team, there is never a dull moment. You will interact with many customers daily while contributing to the accomplishment of daily goals.

Hiring Process

Interested candidates are encouraged to apply directly. If you require assistance completing any forms or need an accommodation to participate in the application process, please inform the Company's Human Resources Representative.

Equal Opportunity Employer

Circle K is an Equal Opportunity Employer. We comply with the Americans with Disabilities Act (ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation as long as it does not impose an undue hardship on the Company. We consider qualified applicants regardless of background.

Work location

Work model: On-site

location_on

64, Monteith Lane, Magnolia Plantation, Shelby, Cleveland County, North Carolina, 28051, United States

Shelby, North Carolina

Key Responsibilities

  • check_circleSupport the store food program when required
  • check_circleMake purchase suggestions and promote products to customers
  • check_circleGreet customers and operate the register as a cashier
  • check_circleMaintain high standards for store appearance inside and outside
  • check_circleCollaborate with the team to accomplish daily store tasks
  • check_circleLead shifts and supervise entry-level employees

Requirements

  • verifiedHigh School Diploma or equivalent
  • verifiedRetail and customer service experience
  • verifiedEntry level management experience
  • verifiedSales associate or cashiering experience

Nice to Have

Retail and customer service experience, entry level management experience, sales associate or cashiering experience, high school diploma or equivalent, motivation to advance in your career, willingness to learn and have fun.

Benefits & Perks

check_circleMedical, Vision, Dental, & Life Insurancecheck_circleShort & Long Term Disability Coveragecheck_circleFlexible Schedulescheck_circle401K With a Competitive Company Matchcheck_circleFlexible Spending/Health Savings Accountscheck_circleTuition Reimbursementcheck_circlePaid Comprehensive Training
Circle K logo
Company

Circle K

Industry

customer services

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Lead

Education

High School Diploma or equivalent

Job Type

Full-Time

Skills Required

CashieringRetailCustomer Service

Similar Job Opportunities

Circle K logo

Lead Customer Service Representative

Circle K • Goldsboro, North Carolina

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Circle K logo

Lead Customer Service Representative

Circle K • On-site

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Circle K logo

Lead Customer Service Representative

Circle K • On-site

Not Disclosedarrow_forward

Skills, education and keywords

Skills: Cashiering, Retail, Customer Service.

Education: High School Diploma or equivalent.

Frequently asked questions about Lead Customer Service Representative at Circle K

What does a Lead Customer Service Representative at Circle K do?expand_more
A Lead Customer Service Representative at Circle K is responsible for the following: Support the store food program when required; Make purchase suggestions and promote products to customers; Greet customers and operate the register as a cashier; and Maintain high standards for store appearance inside and outside.
What are the requirements for this Lead Customer Service Representative role?expand_more
Circle K is looking for candidates who meet the following requirements: High School Diploma or equivalent; Retail and customer service experience; Entry level management experience; and Sales associate or cashiering experience.
Where is the Lead Customer Service Representative role at Circle K located?expand_more
Lead Customer Service Representative at Circle K is based in 64, Monteith Lane, Magnolia Plantation, Shelby, Cleveland County, North Carolina, 28051, United States. This is a on-site role.
Is this Lead Customer Service Representative job remote, hybrid, or on-site?expand_more
Circle K has listed this Lead Customer Service Representative role as on-site.
How much experience is required for this Lead Customer Service Representative role?expand_more
Candidates for Lead Customer Service Representative at Circle K should have lead.
What skills do you need for the Lead Customer Service Representative role at Circle K?expand_more
Key skills for Lead Customer Service Representative at Circle K include Cashiering; Retail; and Customer Service.
What education is required for Lead Customer Service Representative at Circle K?expand_more
Educational requirements for this role: High School Diploma or equivalent.
What category does the Lead Customer Service Representative role belong to?expand_more
Lead Customer Service Representative at Circle K is part of the customer services job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

publiclanguageshare
Job seekers
Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
Job types
Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
Top states
Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
Top categories
Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
Popular skills
CDL-A jobsExcel jobsEnglish jobsBLS jobs
Featured employers
Company
About usFAQContactPrivacy policyUS privacy notice

Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

© 2026 Recrutus. All rights reserved.
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Accessibility