
location_on3598, Koloa Road, Koloa, Kauaʻi County, Hawaii, 96756, United States
Pacific Hospitality Group operates on a unique owner/operator model, distinguishing itself through a family-focused approach committed to long-term value creation and sustainable growth. Our vision is to enrich lives by offering memorable experiences, giving back to our communities, and honoring God in all we do. We are guided by principles of integrity, customer focus, humility, and respect, fostering an environment where team members can grow alongside the business.
As a key member of our hospitality team, you will be the face of our guest experience, ensuring every interaction is warm, hospitable, and professional. This role exists to maintain the high standards of service that define our brand, from greeting guests with enthusiasm to resolving their needs and complaints with care. You will act as a steward of guest safety and well-being, managing station preparation, executing menu items, and ensuring quality presentation before service.
In this position, you will thrive in a dynamic environment that requires adaptability and resilience. You will work closely with peers and supervisors to maintain health and safety standards, manage equipment, and uphold the specific policies of Ko'a Kea Hotel & Resort. Your ability to communicate effectively, listen actively, and collaborate as a team player will be essential in creating a seamless experience for our guests while supporting the operational success of the resort.
We are dedicated to the personal and professional development of our team members. We offer a comprehensive benefits package including health, vision, dental, and pharmacy insurance, along with a 401(k) plan. Our culture celebrates our people with perks such as a referral bonus, paid time off, and unique holidays like "Birthday Holiday" and "Gone Fishing Holiday" for eligible employees. We also provide clear opportunities for advancement within our organization.
Pacific Hospitality Group provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, compensation, and training.
Work model: On-site
3598, Koloa Road, Koloa, Kauaʻi County, Hawaii, 96756, United States
Koloa, Hawaii
Pacific Hospitality Group operates within the hospitality industry, maintaining a presence from its headquarters in Irvine, California. Established in 1987, the organization applies a strategic vision and core values to guide its business operations. The company focuses on luxury hotel properties and resort investments, with a portfolio that spans from Napa Valley to Southern California.
PHG manages, develops, finances, and owns a diverse collection of hotels and resorts. Its operational footprint extends across California, Hawaii, Arizona, and Texas. This geographic reach supports a cohesive vision that has contributed to the company's sustained success over several decades. The firm serves the hospitality sector by maintaining high standards in property management and development while adhering to its established principles.
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