Key Account Manager — East Rutherford, NJ at CMA CGM

About the Company

Led by Rodolphe Saadé, the CMA CGM Group is a global leader in shipping and logistics, serving more than 420 ports across five continents. Through its subsidiary CEVA Logistics and its air freight division, CMA CGM AIR CARGO, the Group innovates to offer a complete range of shipping, land, air, and logistics solutions. Committed to the energy transition, the Group aims to become Net Zero Carbon by 2050 and acts in humanitarian crises through the CMA CGM Foundation, mobilizing its expertise to deliver emergency supplies worldwide. Present in 160 countries with over 400 offices and 750 warehouses, the Group employs more than 155,000 people globally, including 4,000 at its head office in Marseilles.

About the Role

The Key Account Manager serves as the primary sales contact for assigned accounts and trade lanes, driving growth, profitability, and customer satisfaction. This role is a dynamic blend of account management, sales execution, and operational follow-up. You will spend the majority of your time meeting customers in person, fostering relationships, and aligning client needs with company goals. Your focus will be on growing ocean volumes, promoting CMA Value Added Services and CEVA offers, and securing new business. While maintaining and expanding existing volumes, you will differentiate CMA through service adoption and actively hunt for new opportunities. Expect to spend 50% or more of your week outside the office engaging with clients, utilizing travel budgets to strengthen relationships while adhering to corporate policies.

Hiring Process

Alternative application methods are available for individuals who are unable to use or access the online application system. For assistance, please contact us at orf.pse_recruiting@cma-cgm.com.

Equal Opportunity & Culture

We are an equal opportunity employer and encourage individuals from all backgrounds to apply. Discrimination or harassment based on any protected characteristics is inconsistent with our values and will not be tolerated. We believe in transparency and equity, and we are committed to fair and equitable compensation practices.

Work location

Work model: On-site

Lot K, Berrys Creek Road, East Rutherford, Bergen County, New Jersey, 07072, United States

East Rutherford, New Jersey

Key Responsibilities

check_circleDevelop and execute customer-specific business plans to achieve weekly quotas and annual growth targets
check_circleManage and grow a portfolio of key accounts to ensure target volumes and revenues are met
check_circleBuild relationships across all decision-making levels within customer organizations to establish long-term partnerships
check_circleMonitor account profitability, ensure timely payments, and align pricing and services with company strategy
check_circleExecute cold calls quarterly to expand the customer base and onboard new accounts
check_circleLead negotiations for major contracts and opportunities ensuring alignment with company goals
check_circleAnalyze account performance and market trends to provide actionable insights and recommendations
check_circleMaintain accurate CRM data and ensure timely updates for all account activities

Requirements

verifiedHigh School Diploma or GED
verifiedBachelor's Degree preferred
verifiedMinimum of 6 years of industry experience
verified4 years carrier outside sales experience preferred

Nice to Have

Bachelor's Degree

Benefits & Perks

check_circleRetirement planscheck_circleTuition repaymentcheck_circlePaid time offcheck_circlePerformance-based bonuses

Skills, education and keywords

Skills: Word, Excel, Power Point.

Education: High School Diploma or GED required; Bachelor's Degree preferred.

Frequently asked questions about Key Account Manager, Strategic NVO at CMA CGM

What does a Key Account Manager, Strategic NVO at CMA CGM do?expand_more

Day-to-day, the Key Account Manager, Strategic NVO at CMA CGM will develop and execute customer-specific business plans to achieve weekly quotas and annual growth targets; manage and grow a portfolio of key accounts to ensure target volumes and revenues are met; build relationships across all decision-making levels within customer organizations to establish long-term partnerships; and monitor account profitability, ensure timely payments, and align pricing and services with company strategy.

What are the requirements for this Key Account Manager, Strategic NVO role?expand_more

To qualify for the Key Account Manager, Strategic NVO at CMA CGM position, applicants should have: High School Diploma or GED; Bachelor's Degree preferred; Minimum of 6 years of industry experience; and 4 years carrier outside sales experience preferred.

Where is the Key Account Manager, Strategic NVO role at CMA CGM located?expand_more

Key Account Manager, Strategic NVO at CMA CGM is based in Lot K, Berrys Creek Road, East Rutherford, Bergen County, New Jersey, 07072, United States. This is a on-site role.

Is this Key Account Manager, Strategic NVO job remote, hybrid, or on-site?expand_more

CMA CGM has listed this Key Account Manager, Strategic NVO role as on-site.

How much experience is required for this Key Account Manager, Strategic NVO role?expand_more

Key Account Manager, Strategic NVO at CMA CGM typically requires 5–10 years of relevant experience at the senior level.

What skills do you need for the Key Account Manager, Strategic NVO role at CMA CGM?expand_more

Key skills for Key Account Manager, Strategic NVO at CMA CGM include Word; Excel; and Power Point.

What education is required for Key Account Manager, Strategic NVO at CMA CGM?expand_more

Educational requirements for this role: High School Diploma or GED required; and Bachelor's Degree preferred.

What category does the Key Account Manager, Strategic NVO role belong to?expand_more

Key Account Manager, Strategic NVO at CMA CGM is part of the sales job category on Recrutus.

Key Account Manager, Strategic NVO