IT Manager
Not Disclosed•Full-TimeOn-site
location_on134, South 9th Street, Lynden, Whatcom County, Washington, 98264, United States
About the Role
The IT Helpdesk Manager serves as the operational backbone for information technology at the Nooksack Northwood Casino. In this leadership position, you will oversee day-to-day IT operations, manage the IT staff, and ensure the seamless functioning of all technical systems. Your mission is to promote exceptional customer service for both internal teams and external stakeholders while strictly adhering to applicable laws, internal controls, and established policies.
Reporting directly to the General Manager, you will supervise IT personnel and serve as a key liaison for all department managers, directors, vendors, and casino staff. This role is critical for maintaining the integrity of our network infrastructure, ensuring robust security protocols, and driving the technical strategy that supports the casino's business needs.
Working Environment
This position operates within the dynamic environment of a casino floor and office setting. The role may involve exposure to smoke-filled atmospheres, crowds, and loud noises. You may be required to work weekends and evenings and interact with individuals who may be angered, intoxicated, or distressed. The physical demands include the ability to sit or stand for extended periods, walk between the office and casino areas, and lift up to 50 lbs.
Equal Opportunity Statement
Nooksack Northwood Casino is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. Should an applicant or employee require special consideration, such as reasonable accommodation for a disability, please contact Human Resources. Supervisors and managers act as agents of the company and are personally accountable for representing the interests of the Nooksack Northwood Casino and its employees in all interactions with outside agencies.
Work location
Work model: On-site
134, South 9th Street, Lynden, Whatcom County, Washington, 98264, United States
Lynden, Washington
Key Responsibilities
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Skills, education and keywords
Skills: Tcp/ip, Unix, Networking, Information Systems, Network Architecture, Network Security, Server Technology, Backup/restore Methods, System Change Methodology, Mic.
Education: A college degree or certificate in networking, information systems, technology, or related field preferred.
Frequently asked questions about IT Manager at Nooksack Northwood Casino
What does a IT Manager at Nooksack Northwood Casino do?expand_more
A IT Manager at Nooksack Northwood Casino is responsible for the following: Manage IT Helpdesk day-to-day operations and supervise IT staff; Facilitate purchases of computers, network hardware, and software; Administer complex networks using TCP/IP and UNIX-based operating systems; and Plan and implement network security including firewalls and user management.
What are the requirements for this IT Manager role?expand_more
Nooksack Northwood Casino is looking for candidates who meet the following requirements: Minimum of 5 years IT experience; Ability to obtain and maintain a Nooksack Tribal Gaming Agency License and Class III Washington State Gaming License; Knowledge of MICs and relevant federal, state and gaming laws and regulations; Knowledge of alcohol service laws; Knowledge of Title 31 compliance requirements; and College degree or certificate in networking, information systems, technology, or related field (Preferred).
Where is the IT Manager role at Nooksack Northwood Casino located?expand_more
IT Manager at Nooksack Northwood Casino is based in 134, South 9th Street, Lynden, Whatcom County, Washington, 98264, United States. This is a on-site role.