
location_onSaint Stephens African Methodist Episcopal Church, Red Cross Street, Brooklyn, Wilmington, New Hanover County, North Carolina, 28401, United States
This position serves as a hybrid Technical Architect and Lead Developer, bridging the gap between high-level platform strategy and hands-on execution. You will be responsible for designing and implementing critical functionality within the ServiceNow ecosystem, specifically focusing on ITSM, ITOM, ITAM, SPM, and CMDB domains. The role exists to ensure the platform remains scalable, secure, and aligned with complex business and ITIL requirements while driving the adoption of new capabilities.
In this capacity, you will act as the final technical escalation point for complex platform decisions. Your day-to-day involves translating business needs into robust architectural guardrails, mentoring development teams, and personally delivering high-risk components using JavaScript and ServiceNow App Engine. You will guide the team through the full software development lifecycle, from requirements analysis and gap assessments to upgrade remediation and continuous improvement.
Candidates must be U.S. citizens residing in the United States and able to pass a criminal background check. Employment is contingent upon obtaining and maintaining a favorable security clearance and a PIV-I card, which requires in-person pickup at a designated location (travel expenses covered). Applicants requiring reasonable accommodations during the hiring process should contact People Operations at applicantaccom@maximus.com.
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, or other legally protected characteristics. Our compensation philosophy is based on job location, education, training, experience, work quality, and market value, ensuring internal pay alignment while complying with all regulatory minimum wage rates.
Work model: On-site
Saint Stephens African Methodist Episcopal Church, Red Cross Street, Brooklyn, Wilmington, New Hanover County, North Carolina, 28401, United States
Wilmington, North Carolina
Skills: Javascript, Service Now, Itsm, Itom, Itam, SPM, CMDB, GRC, Itil, SDLC.
Education: High School Diploma or GED required; Bachelor's degree in related field (equivalent experience accepted).