IS Applications System Analyst II
Not Disclosed•Full-TimeOn-site
location_on7415, Commonwealth Avenue, Jacksonville, Duval County, Florida, 32220, United States
About the Role
This position serves as a vital bridge between technical systems and the healthcare community, focusing on the administration and support of the company's electronic health record (EHR) and practice management applications. You will be a key member of a multi-dimensional IS team, working under direct supervision to configure, test, document, and implement computer application systems.
The role is designed for individuals who thrive in a collaborative environment, coordinating closely with vendor representatives, project team members, and management. Your day-to-day involves partnering with internal resources and external vendors to select, configure, and implement packaged software solutions. You will be deeply involved in the entire project lifecycle, from process mapping and software design to system testing, training development, and site-by-site implementation.
Beyond technical configuration, you will act as a technical subject matter expert, directly interfacing with external partners and serving as a primary point of contact for Tier 3 troubleshooting. A significant portion of your time will be spent working closely with physicians, center managers, and medical assistants to gather requirements, develop high-quality documentation, and train users throughout the organization. You will also coordinate the installation of necessary hardware and network connectivity to ensure seamless operations.
Hiring Process
Candidates selected for this role will be expected to demonstrate strong problem-solving skills and the ability to research new technologies and changing business rules. The team values self-driven individuals with excellent communication and organizational skills who can effectively collaborate with both technical and non-technical staff.
Work location
Work model: On-site
7415, Commonwealth Avenue, Jacksonville, Duval County, Florida, 32220, United States
Jacksonville, Florida
Key Responsibilities
- check_circleTrain users and serve as a technical subject matter expert on projects
Similar Job Opportunities
Skills, education and keywords
Skills: SQL, Electronic Health Record, Practice Management, Nextgen Epm, Nextgen Ehr, HL7 Interface Administration, Tier 3 Troubleshooting.
Education: Bachelor's degree preferred or equivalent work experience.
Frequently asked questions about IS Applications System Analyst II at CareSpot Urgent Care
What does a IS Applications System Analyst II at CareSpot Urgent Care do?expand_more
In this IS Applications System Analyst II at CareSpot Urgent Care role, you will train users and serve as a technical subject matter expert on projects; interface with external vendors and partners to manage software implementation; respond to support tickets and resolve tier 3 technical issues in a timely manner; and coordinate project planning, process mapping, and system testing with internal and external teams.
What are the requirements for this IS Applications System Analyst II role?expand_more
To qualify for the IS Applications System Analyst II at CareSpot Urgent Care position, applicants should have: Bachelor's degree preferred or equivalent work experience; Minimum of 5 years of experience as a Business Analyst, SQL Developer, or Database Administrator; SQL experience required including query development, stored procedures, and general database knowledge; HL7 Interface administration; and Tier 3 troubleshooting and issue resolution.
Where is the IS Applications System Analyst II role at CareSpot Urgent Care located?expand_more
IS Applications System Analyst II at CareSpot Urgent Care is based in 7415, Commonwealth Avenue, Jacksonville, Duval County, Florida, 32220, United States. This is a on-site role.