Integrated Care Coordinator
Not Disclosed•Full-TimeOn-site
location_on1414, Randolph Drive Southwest, Cleveland, Bradley County, East Tennessee, Tennessee, 37311, United States
About Health Connect America
Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.
We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.
When you join Health Connect America, you join an organization that invests in you. You'll Grow With Us through meaningful development opportunities, Be Well With Us through programs that support your whole self, and know that You Belong With Us in a culture built on purpose, compassion, and impact.
Work location
Work model: On-site
1414, Randolph Drive Southwest, Cleveland, Bradley County, East Tennessee, Tennessee, 37311, United States
Cleveland, Tennessee
Key Responsibilities
- check_circleCoordinate follow-up services for hospitalizations and facilitate smooth transitions of care
- check_circleMonitor HEDIS gaps and verify client payer and program enrollment status monthly
- check_circleAssist the Nurse Practitioner with clinic documentation, vitals, and med management education
- check_circleEngage in outreach to support marketing initiatives and facilitate new client enrollment
- check_circleMaintain medical record compliance and ensure timely documentation of all care coordination activities
- check_circleEstablish collaborative relationships with care teams and community resources to improve resource linkage
- check_circleConduct comprehensive assessments and develop person-centered care plans addressing unmet health needs
- check_circlePlan, coordinate, and monitor individualized treatment plans to align with behavioral health goals
- check_circleManage clinic roster and census data to ensure accuracy with Carelogic system
- check_circleIdentify and provide crisis response while participating in post-crisis debriefing
Requirements
- verifiedBachelor's Degree in any discipline (TN)
- verifiedExperience working with children and families in case management (TN)
- verifiedMH/SU license or NC Substance Abuse Board certification (NC)
- verifiedRN with 4 years MH/SU/IDD experience (NC)
- verifiedMaster's degree in human service with 1 year MH/SU/IDD experience (NC)
- verifiedBachelor's degree in human service with 2 years MH/SU/IDD experience (NC)
- verifiedBachelor's degree in non-human service with 4 years MH/SU/IDD experience (NC)
- verified2 years experience with behavioral health conditions (NC)
- verified2 years LTSS/HCBS care management experience for LTSS members (NC)
- verifiedPass comprehensive background investigation
Nice to Have
Bachelor's degree in human services or related fields (TN position).
Benefits & Perks
check_circleEmployee Assistance Program with 8 mental health counseling sessions annuallycheck_circlePaid time off and paid holidays for full-time employeescheck_circleComprehensive medical, dental, and vision insurancecheck_circleHealth Savings Account with company contributionDependent Daycare Flexible Spending Account
Similar Job Opportunities
Skills, education and keywords
Skills: Case Management, Care Management, Health Promotion, Transitional Care, Care Coordination, Medication Monitoring, Hedis, Social Determinants Of Health, Crisis Response, Discharge Planning.
Education: Bachelor's Degree in any discipline required for TN; Master's in human service field preferred for NC QP criteria; Bachelor's in human service field with experience for NC QP criteria.
Frequently asked questions about Integrated Care Coordinator at Health Connect America
What does a Integrated Care Coordinator at Health Connect America do?expand_more
A Integrated Care Coordinator at Health Connect America is responsible for the following: Coordinate follow-up services for hospitalizations and facilitate smooth transitions of care; Monitor HEDIS gaps and verify client payer and program enrollment status monthly; Assist the Nurse Practitioner with clinic documentation, vitals, and med management education; and Engage in outreach to support marketing initiatives and facilitate new client enrollment.
What are the requirements for this Integrated Care Coordinator role?expand_more
To qualify for the Integrated Care Coordinator at Health Connect America position, applicants should have: Bachelor's Degree in any discipline (TN); Experience working with children and families in case management (TN); MH/SU license or NC Substance Abuse Board certification (NC); RN with 4 years MH/SU/IDD experience (NC); Master's degree in human service with 1 year MH/SU/IDD experience (NC); and Bachelor's degree in human service with 2 years MH/SU/IDD experience (NC).
Where is the Integrated Care Coordinator role at Health Connect America located?expand_more
Integrated Care Coordinator at Health Connect America is based in 1414, Randolph Drive Southwest, Cleveland, Bradley County, East Tennessee, Tennessee, 37311, United States. This is a on-site role.
Is this Integrated Care Coordinator job remote, hybrid, or on-site?expand_more
Health Connect America has listed this Integrated Care Coordinator role as on-site.
How much experience is required for this Integrated Care Coordinator role?expand_more
Integrated Care Coordinator at Health Connect America typically requires 1–4 years of relevant experience at the mid level level.
What skills do you need for the Integrated Care Coordinator role at Health Connect America?expand_more
Key skills for Integrated Care Coordinator at Health Connect America include Case Management; Care Management; Health Promotion; Transitional Care; Care Coordination; Medication Monitoring; Hedis; and Social Determinants Of Health.
What education is required for Integrated Care Coordinator at Health Connect America?expand_more
Educational requirements for this role: Bachelor's Degree in any discipline required for TN; Master's in human service field preferred for NC QP criteria; and Bachelor's in human service field with experience for NC QP criteria.
What category does the Integrated Care Coordinator role belong to?expand_more
Integrated Care Coordinator at Health Connect America is part of the healthcare & nursing job category on Recrutus.