Intake & Enrollment Coordinator
Not Disclosed•Full-TimeHybrid
location_onMayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
About Skilled US
Skilled US is a nonprofit workforce development organization dedicated to preparing adults and young people for family-sustaining careers. We provide scholarships and tuition-free training in healthcare, IT, construction, manufacturing, logistics, and more. Our approach pairs high-quality instruction with wraparound supports and work-based learning to move learners seamlessly from enrollment to employment and long-term retention.
We operate a full-service, brick-and-mortar adult education campus that combines high-quality instruction, career pathways, and wraparound support to help students succeed. As a student-first organization, we are guided by our core values: Students First, Respect, Determination, Continuous Improvement, and Gratitude. Our work is fast-paced, mission-driven, and focused on meeting both learner needs and workforce demands.
Our mission is to lift up individuals who are ready to work but have been shut out of opportunity. We are not just preparing them; we are placing them. If you are passionate about workforce equity and driven by results, we want you on our team.
About the Role
The Intake & Enrollment Coordinator serves as the engine that turns recruitment into enrollment. While recruitment teams generate the leads, this role owns the critical next steps: engaging prospective participants, assessing their goals and readiness, and directing them to the right training program.
This is a high-performance, high-accountability position where success is measured by conversion rates, enrollment volume, and pipeline movement. You will build rapport quickly, assess fit, overcome hesitation, and move individuals from interest to action. A strong understanding of partner programs, as well as funding models like SNAP E&T and WIOA, is critical to ensuring participants are placed into programs they both qualify for and are likely to complete.
You will work in a hybrid, remote-based environment with daily communication and interaction. The schedule may include occasional early morning, evening, or weekend events depending on recruitment and program needs. This role requires a professional presence, the ability to multitask under pressure, and a "do what it takes" service orientation.
Equal Opportunity
Skilled US is an equal opportunity employer committed to building an inclusive environment. We welcome candidates who will strengthen our mission and impact and consider qualified applicants regardless of background.
Work location
Work model: Hybrid
Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
Boston, Massachusetts
Key Responsibilities
- check_circleMatch participants to appropriate training programs based on eligibility and fit
- check_circleGuide participants through application and enrollment processes to ensure confirmation
- check_circleManage a high-volume pipeline of prospective participants from intake to enrollment
- check_circleConduct intake conversations to assess career goals, readiness, and barriers
- check_circleIdentify participant eligibility for funding streams such as SNAP E&T and WIOA
- check_circleConvert inbound leads into enrolled participants through persistent follow-up
- check_circleCollaborate with recruitment and coaching teams to improve lead quality and handoffs
Requirements
- verified2+ years in admissions, enrollment, workforce development, or sales-like roles
- verifiedExperience with SNAP E&T, WIOA, or similar programs preferred
- verifiedBilingual (preferred but not required)
Nice to Have
Experience supporting adult education, workforce development, or community-based training programs. Experience supporting events, enrollment activities, or intake processes. Familiarity with participant-centered or trauma-informed service environments. Bilingual skills.
Similar Job Opportunities
Frequently asked questions about Intake & Enrollment Coordinator at Phalen Leadership Academies
What does a Intake & Enrollment Coordinator at Phalen Leadership Academies do?expand_more
In this Intake & Enrollment Coordinator at Phalen Leadership Academies role, you will match participants to appropriate training programs based on eligibility and fit; guide participants through application and enrollment processes to ensure confirmation; manage a high-volume pipeline of prospective participants from intake to enrollment; and conduct intake conversations to assess career goals, readiness, and barriers.
What are the requirements for this Intake & Enrollment Coordinator role?expand_more
To qualify for the Intake & Enrollment Coordinator at Phalen Leadership Academies position, applicants should have: 2+ years in admissions, enrollment, workforce development, or sales-like roles; Experience with SNAP E&T, WIOA, or similar programs preferred; and Bilingual (preferred but not required).
Where is the Intake & Enrollment Coordinator role at Phalen Leadership Academies located?expand_more
Intake & Enrollment Coordinator at Phalen Leadership Academies is based in Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States. This is a hybrid role.
Is this Intake & Enrollment Coordinator job remote, hybrid, or on-site?expand_more
Phalen Leadership Academies has listed this Intake & Enrollment Coordinator role as hybrid.
How much experience is required for this Intake & Enrollment Coordinator role?expand_more
Intake & Enrollment Coordinator at Phalen Leadership Academies typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Intake & Enrollment Coordinator role at Phalen Leadership Academies?expand_more
Key skills for Intake & Enrollment Coordinator at Phalen Leadership Academies include Snap E&t; and Wioa.
What category does the Intake & Enrollment Coordinator role belong to?expand_more
Intake & Enrollment Coordinator at Phalen Leadership Academies is part of the hr & recruitment job category on Recrutus.
About Phalen Leadership Academies
Phalen Leadership Academies operates as a nonprofit school turnaround organization dedicated to transforming educational outcomes in the United States. Headquartered in Indianapolis, the entity manages a network of high-quality, tuition-free public and charter schools designed to serve diverse student populations. The organization focuses on primary and secondary education sectors, aiming to provide accessible learning environments that empower students to reach their full potential. By implementing strategic interventions and maintaining rigorous academic standards, Phalen Leadership Academies works to address systemic challenges within the school system. The core philosophy centers on the belief that every child possesses innate capability that can be unlocked through the right educational support and resources. While the primary footprint remains within the United States, the operational model and impact extend to serve communities globally. This approach ensures that quality education is not limited by geographic location or financial constraints, fostering an inclusive environment where students can thrive academically and personally.
Browse more roles: All Phalen Leadership Academies jobs, hr & recruitment jobs on Recrutus.