Int Account Manager - Retirement

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce and embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we are part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them.

Transamerica is organized into three distinct businesses: World Financial Group, Protection Solutions and Savings & Investments, and Financial Assets. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs.

About the Role

This position is dedicated to providing outstanding customer service through the daily administration of retirement plans. You will act as a key partner to Client Executives and internal teams, enhancing customer relationships and satisfaction by responding to inquiries and researching resolutions to customer issues.

In this role, you will develop and foster proactive, positive relationships with clients, financial professionals, and internal service teams to ensure client retention and growth. You will lead effective strategic client meetings, either face-to-face or via conference call, and assist with mentoring new account managers. The role requires gathering data from multiple systems to interpret, troubleshoot, and resolve problems, while recognizing and communicating possible improvements to management.

Hiring Process & Application

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Beware of fake job offers! We have been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

• We will never request personal information such as ID or payment for equipment upfront.
• Official offers are sent via DocuSign following a verbal offer—not through text or email.

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. Transamerica has been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index and 100 Best Companies for Working Parents.

To foster a culture of inclusivity, we offer a wide range of diversity and inclusion programs, including company-sponsored, employee-driven Employee Resource Groups (ERGs). These groups are open to all employees and provide a supportive environment to help us better appreciate our similarities and differences.

Giving Back

Our responsibilities extend beyond our corporate walls. Through the Aegon Transamerica Foundation, created in 1994, we support nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. This is achieved through a mix of financial grants and the volunteer efforts of our employees.

Parent Company Mission

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into a leading global investor and employer with a clear purpose: Helping people live their best lives. As a global leader, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.