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  1. Home
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  3. customer services
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  5. Insurance Agent - Commercial Lines
Auto-Owners Insurance logo

Insurance Agent - Commercial Lines

Not Disclosed•Full-TimeHybrid

location_onKehillat Israel, 2014, Forest Road, Lansing, Ingham County, Michigan, 48910, United States

Apply Now

About the Company

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. As a top-rated insurance carrier, we offer a wide range of career opportunities and are seeking talent that will help us continue our long tradition of success.

About the Role

We are seeking a motivated individual to assist policyholders with servicing policies, evaluating coverages for cross-selling opportunities, and processing requests regarding existing business. This role serves as a vital link between the company and our customers, requiring you to establish working relationships, accurately answer questions, and educate policyholders on various types of insurance to make recommendations based on their needs.

You will perform frontline underwriting on new business applications, renewals, and endorsements, while also binding coverage in accordance with eligibility rules. The position involves collecting pertinent information to open claims, coordinating with lenders and mortgage companies, and communicating non-renewal or cancellation decisions. Success in this role requires maintaining confidentiality, ensuring accurate coverage, and managing computer inquiries and entries for policyholder accounts.

Work Model

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Hiring Process

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Equal Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Work location

Work model: Hybrid

location_on

Kehillat Israel, 2014, Forest Road, Lansing, Ingham County, Michigan, 48910, United States

Lansing, Michigan

Key Responsibilities

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Skills, education and keywords

Skills: Underwriting, Insurance, Customer Service.

Education: Bachelor's degree required, but may be waived with equivalent experience.

Frequently asked questions about Insurance Agent - Commercial Lines at Auto-Owners Insurance

What does a Insurance Agent - Commercial Lines at Auto-Owners Insurance do?expand_more
In this Insurance Agent - Commercial Lines at Auto-Owners Insurance role, you will communicate with policyholders to establish working relationships and answer questions; perform frontline underwriting for new business applications, renewals, and endorsements; bind coverage for policyholders in accordance with eligibility rules and guidelines; and collect information to timely and accurately open claims for policyholders.
What are the requirements for this Insurance Agent - Commercial Lines role?expand_more
Auto-Owners Insurance is looking for candidates who meet the following requirements: Several years of related experience and/or training or Bachelor's degree; Minimum of two years of customer service experience preferred; Ability to obtain resident and/or non-resident licenses; and Ability to work in the U.S. without current or future sponsorship.
Where is the Insurance Agent - Commercial Lines role at Auto-Owners Insurance located?expand_more
Insurance Agent - Commercial Lines at Auto-Owners Insurance is based in Kehillat Israel, 2014, Forest Road, Lansing, Ingham County, Michigan, 48910, United States. This is a hybrid role.
  • check_circleCommunicate with policyholders to establish working relationships and answer questions
  • check_circlePerform frontline underwriting for new business applications, renewals, and endorsements
  • check_circleBind coverage for policyholders in accordance with eligibility rules and guidelines
  • check_circleCollect information to timely and accurately open claims for policyholders
  • check_circleMake computer inquiries and entries relating to policyholder accounts
  • check_circleCoordinate with lenders and mortgage companies regarding policy matters
  • check_circleMaintain non-resident licenses required by the Company or statute
  • check_circleEnsure accurate insurance coverage is provided to customers
  • check_circleCollect information from policyholders to educate them on insurance types and make recommendations
  • check_circleExplain non-renewal and cancellation decisions to policyholders
  • Requirements

    • verifiedSeveral years of related experience and/or training or Bachelor's degree
    • verifiedMinimum of two years of customer service experience preferred
    • verifiedAbility to obtain resident and/or non-resident licenses
    • verifiedAbility to work in the U.S. without current or future sponsorship

    Nice to Have

    A minimum of two years of customer service experience.

    Benefits & Perks

    check_circleMerit-based work-from-home program with up to 3 days per week flexibilitycheck_circleMatched 401(k) retirement plancheck_circleFully-funded pension plan once vestedcheck_circleBonus programscheck_circleGenerous paid time off including holidays, vacation days, personal time, and sick leavecheck_circleStructured training programcheck_circleEmployee mentoring program
    Auto-Owners Insurance cover image
    Auto-Owners Insurance logo
    Company

    Auto-Owners Insurance

    Industry

    Insurance

    Headquarters

    Lansing, MI

    Open Roles

    1

    We partner with independent agents who provide local, personalized expertise. It just makes sense. #SimpleHumanSense

    Auto-Owners Insurance is a major provider of life, home, auto, and business coverage based in Lansing, Michigan. Operating as a collective of dedicated associates and independent local agents, the organization has maintained its status as a Fortune 500 company since 2002. This longevity and consistent ranking reflect a stable business model within the insurance sector that prioritizes reliable service and financial strength. The company's operational success is driven by core values that have earned numerous industry service awards over the years. These principles guide daily operations and foster a professional environment where employees can achieve significant career growth. Staff members benefit from a workplace culture that emphasizes stability, profitability, and investment in personal development. Employees at the Lansing headquarters and other locations enjoy a work schedule averaging less than 40 hours per week, alongside access to educational resources and on-site dining. The firm focuses on providing opportunities for professional advancement while maintaining a supportive atmosphere for its workforce. For those seeking employment within this established insurance organization, career openings are listed on the official company website.
    View company profilearrow_forwardlanguageWebsitelinkLinkedIn
    Quick Overview

    Experience

    Mid Level

    Education

    Bachelor's degree required, but may be waived with equivalent experience

    Job Type

    Full-Time

    Skills Required

    UnderwritingInsuranceCustomer Service
    Is this Insurance Agent - Commercial Lines job remote, hybrid, or on-site?expand_more
    Auto-Owners Insurance has listed this Insurance Agent - Commercial Lines role as hybrid.
    How much experience is required for this Insurance Agent - Commercial Lines role?expand_more
    Candidates for Insurance Agent - Commercial Lines at Auto-Owners Insurance should have mid level.
    What skills do you need for the Insurance Agent - Commercial Lines role at Auto-Owners Insurance?expand_more
    Key skills for Insurance Agent - Commercial Lines at Auto-Owners Insurance include Underwriting; Insurance; and Customer Service.
    What education is required for Insurance Agent - Commercial Lines at Auto-Owners Insurance?expand_more
    Educational requirements for this role: Bachelor's degree required, but may be waived with equivalent experience.
    What category does the Insurance Agent - Commercial Lines role belong to?expand_more
    Insurance Agent - Commercial Lines at Auto-Owners Insurance is part of the customer services job category on Recrutus.

    About Auto-Owners Insurance

    Auto-Owners Insurance is a major provider of life, home, auto, and business coverage based in Lansing, Michigan. Operating as a collective of dedicated associates and independent local agents, the organization has maintained its status as a Fortune 500 company since 2002. This longevity and consistent ranking reflect a stable business model within the insurance sector that prioritizes reliable service and financial strength.

    The company's operational success is driven by core values that have earned numerous industry service awards over the years. These principles guide daily operations and foster a professional environment where employees can achieve significant career growth. Staff members benefit from a workplace culture that emphasizes stability, profitability, and investment in personal development.

    Employees at the Lansing headquarters and other locations enjoy a work schedule averaging less than 40 hours per week, alongside access to educational resources and on-site dining. The firm focuses on providing opportunities for professional advancement while maintaining a supportive atmosphere for its workforce. For those seeking employment within this established insurance organization, career openings are listed on the official company website.

    Browse more roles: All Auto-Owners Insurance jobs, customer services jobs on Recrutus.

    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified employers, salary benchmarks, and remote-friendly teams across India and beyond.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobs
    Top states
    Jobs in TexasJobs in New YorkJobs in CaliforniaJobs in FloridaJobs in North CarolinaJobs in TennesseeAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsSales jobsIT jobsAccounting & Finance jobsHospitality & Catering jobs
    Popular skills
    CDL A jobsRegistered Nurse jobsBLS jobsExcel jobs
    Featured employers
    Company
    About usFAQContactPrivacy policyUS privacy notice

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    Accessibility