
location_onKehillat Israel, 2014, Forest Road, Lansing, Ingham County, Michigan, 48910, United States
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. As a top-rated insurance carrier, we offer a wide range of career opportunities and are seeking talent that will help us continue our long tradition of success.
We are seeking a motivated individual to assist policyholders with servicing policies, evaluating coverages for cross-selling opportunities, and processing requests regarding existing business. This role serves as a vital link between the company and our customers, requiring you to establish working relationships, accurately answer questions, and educate policyholders on various types of insurance to make recommendations based on their needs.
You will perform frontline underwriting on new business applications, renewals, and endorsements, while also binding coverage in accordance with eligibility rules. The position involves collecting pertinent information to open claims, coordinating with lenders and mortgage companies, and communicating non-renewal or cancellation decisions. Success in this role requires maintaining confidentiality, ensuring accurate coverage, and managing computer inquiries and entries for policyholder accounts.
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.
Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
Work model: Hybrid
Kehillat Israel, 2014, Forest Road, Lansing, Ingham County, Michigan, 48910, United States
Lansing, Michigan
Skills: Underwriting, Insurance, Customer Service.
Education: Bachelor's degree required, but may be waived with equivalent experience.
A minimum of two years of customer service experience.
Auto-Owners Insurance is a major provider of life, home, auto, and business coverage based in Lansing, Michigan. Operating as a collective of dedicated associates and independent local agents, the organization has maintained its status as a Fortune 500 company since 2002. This longevity and consistent ranking reflect a stable business model within the insurance sector that prioritizes reliable service and financial strength.
The company's operational success is driven by core values that have earned numerous industry service awards over the years. These principles guide daily operations and foster a professional environment where employees can achieve significant career growth. Staff members benefit from a workplace culture that emphasizes stability, profitability, and investment in personal development.
Employees at the Lansing headquarters and other locations enjoy a work schedule averaging less than 40 hours per week, alongside access to educational resources and on-site dining. The firm focuses on providing opportunities for professional advancement while maintaining a supportive atmosphere for its workforce. For those seeking employment within this established insurance organization, career openings are listed on the official company website.
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