Installation Technician

About the Team

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile, and Voice. Beyond our connectivity solutions, we also provide local news, programming, and regional sports via Spectrum Networks. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

Here, our employees don't just have jobs; they're building careers. We're committed to growing a workforce that reflects the customers and communities we serve, providing opportunities for employment and advancement to all team members.

About the Role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services while educating customers on their use. This entry-level role is designed for those who enjoy solving technical challenges in a dynamic environment. No two days are the same in the field; you will stay active, work outdoors, and solve problems while building meaningful relationships with colleagues and customers.

We equip you with the training you need to succeed, including on-the-job training, a Broadband Apprenticeship Program, and the opportunity to earn an industry-recognized certification. You will receive support to build your confidence and skills to solve complex technical issues. Through our career self-progression plan, you can move from Field Technician I to Field Technician IV, with opportunities to earn 10% increases for each progression level and bonus payments for completing coursework. Additional opportunities exist to move into other roles, including leadership positions.

Working Conditions

Field Technicians work outdoors, utilizing hand tools in a variety of environments. You will travel to and from assigned customer premises, company facilities, and other locations as necessary, including during inclement weather. The role involves walking over various terrains, carrying tools and equipment, and safely using weight-bearing equipment. You will operate and navigate a company vehicle in changing environments and work with small components and wires.

Hiring Process & Eligibility

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Equal Opportunity

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. We consider qualified applicants regardless of background.