Inside Sales Team Manager
Not Disclosed•Full-TimeOn-site
location_on1951, Hastings Court, Sheffield Towne, Schaumburg, Schaumburg Township, Cook County, Illinois, 60194, United States
About the Team
Staples is business to business. You're what binds us together. At Quill, we make it easier and more rewarding for businesses to get the supplies they need to succeed.
About the Role
The Inside Sales Team Manager is responsible for leading the day-to-day execution of Quill's outbound growth strategy. This role focuses on driving the reactivation of lapsed customers, activating net-new sites, and increasing customer awareness and penetration across Quill's full assortment of product categories.
This leader provides hands-on coaching, operational oversight, and real-time deal support to ensure sellers are executing effective outbound motions, maintaining a healthy pipeline, and consistently applying best practices. The role is highly execution-oriented, centered on improving call quality, strengthening discovery, expanding category adoption, and removing friction so sellers can perform at a high level and deliver sustained customer growth.
The Inside Sales Team Manager partners closely with cross-functional teams to align priorities, optimize processes, and ensure sellers are equipped with the right tools, insights, and messaging to drive meaningful customer conversations and long-term value.
Our Culture
At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations – through the power of the people behind our iconic brand.
Equal Opportunity
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Work location
Work model: On-site
1951, Hastings Court, Sheffield Towne, Schaumburg, Schaumburg Township, Cook County, Illinois, 60194, United States
Schaumburg, Illinois
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office, Salesforce.
Education: High School Diploma or GED required.
Frequently asked questions about Inside Sales Team Manager at Staples
What does a Inside Sales Team Manager at Staples do?expand_more
A Inside Sales Team Manager at Staples is responsible for the following: Lead and coach a team of frontline Inside Sales associates to execute sales strategies; Conduct regular call coaching sessions and lead performance conversations; Support hiring, onboarding, and ongoing development of Inside Sales associates; and Facilitate performance evaluations and performance improvement plans with documentation.
What are the requirements for this Inside Sales Team Manager role?expand_more
Staples is looking for candidates who meet the following requirements: High School Diploma or GED required; 1+ years of experience in sales and/or people management; Proficiency with Microsoft Office applications; Experience using CRM tools such as Salesforce (preferred); and Proven success managing full sales cycles (preferred).
Where is the Inside Sales Team Manager role at Staples located?expand_more
Inside Sales Team Manager at Staples is based in 1951, Hastings Court, Sheffield Towne, Schaumburg, Schaumburg Township, Cook County, Illinois, 60194, United States. This is a on-site role.