Inbound Chat Sales Representative

About the Team

TTEC is a global consulting, technology, and managed services company dedicated to helping brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day, starting with the talent behind the experience. We are proud to be a Great Place to Work® certified company in the United States, recognized for our amazing purpose, team, and culture.

As a global family of curious, lifelong learners, we embrace diversity as our strength. We are committed to building a workforce that respects and empowers the cultures and perspectives within our global teams, aiming to reflect the communities we serve. Our goal is to ensure every employee feels valued, belongs, and is comfortable being their authentic selves at work.

About the Role

As an Inbound Chat Sales Representative working onsite in Tempe, AZ, you will be a vital part of bringing humanity to business. This role is designed for results-focused individuals who love helping others and have a passion for maximizing sales opportunities. You will engage in inbound consultative sales for small business clients, working closely with cross-functional teams to present solutions that save customers time and money.

Whether you are providing quick answers, consulting on products with compassion, or resolving issues with a smile, you will be the difference between an average customer experience and an exceptional one. During a typical day, you will leverage your passion for goal setting and persuasive negotiation skills to connect with sophisticated customers and close larger deals using consultative written communication. You will collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions, driving sales by engaging with accounting partners to offer a comprehensive suite of solutions for small to mid-market businesses.

Career Growth and Support

We are committed to ensuring you have the skills and support to be successful throughout your career. From your first day of training through individualized webcam-enabled engagement and coaching, we provide access to thousands of free courses to support your career growth wherever it may take you. We know that the one necessary ingredient that cannot be taught is a caring and supportive nature, which will shine through as you help customers.

You will report to a Team Lead and contribute to the success of the customer experience and the overall success of the team. We offer a Monday to Friday schedule with business-to-business hours, allowing you to enjoy your weekends. Our supportive culture encourages professional development and community-minded giving back.

Hiring Process

To join our award-winning employment experience, please visit ttecjobs.com for more information on our benefits and to apply. We look forward to seeing how your potential has a place here with us.

Equal Opportunity

TTEC is an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve by delivering amazing service, technology, and humanity.