ICT Engineer

About Spektrum

Spektrum supports apex purchasers, including NATO, the UN, the EU, and national governments and defence organizations, along with their Tier 1 supplier ecosystems. We provide professional services, specialized aerospace and defence sales, delivery, and operational subject matter expertise. Our mission is to support key client projects by adding great new talent to our global team.

About the Program

This role supports the NATO Communications and Information Agency (NCIA), established in 2012 and headquartered in Brussels, Belgium. The NCIA is NATO's principal C3 capability deliverer and CIS service provider, responsible for providing secure and effective communications and IT services to NATO's member countries and partners.

The agency maintains the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV and stand together in the face of attack under Article V. To operate in this modern, evolving, and dynamic environment, the NCIA relies on a high-performance workforce. This workforce strategically consists of NATO International Civilians, Military personnel, and Interim Workforce Consultants (IWCs), who make up approximately 15 percent of the total workforce.

About the Role

You will join the team to support the Assistance and Advisory Service (AAS) by administering COI/FAS systems and ensuring their availability, performance, and compliance with Service Level Agreements. In this capacity, you will configure, maintain, and optimize Windows and Linux servers, databases, and supporting enterprise services. Your work will ensure interoperability for FAS and C2 systems, support the execution of NATO exercises, and automate administrative tasks to improve efficiency.

This position requires you to monitor, troubleshoot, and resolve system, application, and database incidents in a timely manner while performing security hardening and vulnerability mitigation. You will provide technical support to end-users, coordinate with stakeholders across multiple domains, and document configurations and procedures to ensure continuity and knowledge sharing.

Location and Requirements

This is an onsite role based in Norfolk, Virginia, USA. Some travel to other NATO sites may be required. Candidates must possess a valid National or NATO Secret personal security clearance and have a thorough knowledge of English, both written and spoken.

Equal Opportunity

Spektrum is an equal opportunity employer. We never know what new opportunities might be just over the horizon. If this specific opportunity isn't for you, please feel free to send us your resume anyway to be the first to know if something suitable for your skills and experience comes up.