Housing Support Technician 2nd Shift
Not Disclosed•Full-TimeOn-site
location_onDowntown Humana Tech Center, 708, Magazine Street, Russell, Louisville, Jefferson County, Kentucky, 40203, United States
About the Organization
Volunteers of America Mid-States is a non-profit organization spanning four states, dedicated to creating positive change in the lives of individuals and communities through a ministry of service. Since our founding in 1896, the concept of "volunteer" has referred to anyone who serves others as a vocation through a commitment to a mission. Today, we are staffed by paid, mission-driven professionals working to build thriving communities.
We provide housing for families, veterans, and low-income seniors, alongside care and support for individuals with developmental disabilities, restorative justice programs, and free HIV testing and education. Flexibility, teamwork, and fun are core reasons our employees are proud to work at VOA.
About the Role
As a Housing Support Technician on the 2nd Shift at Unity House in Louisville, KY, you will be the frontline guardian of safety and security for our homeless residential programs. This role is vital for maintaining the functional operations of the facility and ensuring a stable environment for our clients.
Your day will involve monitoring the facility in the absence of senior staff, overseeing front desk operations, and managing client interactions. You will conduct hourly walk-throughs of the facility and grounds, check resident rooms, and monitor client behavior to ensure compliance with program guidelines. The role requires active engagement with the community, including assisting with volunteer training, facilitating educational groups, and supporting daily activities like meal monitoring and childcare. You will also maintain detailed records of events, manage intake paperwork, and ensure the facility is prepared for tours and inspections.
Hiring Process
Qualified candidates must possess a valid KY ID and be able to obtain CPR/First Aid certification within 30 days of employment. All applicants must successfully pass a Criminal Background Check and a Sex Offender Registry Check. The selection process includes a review of qualifications and experience in residential homeless programs or equivalent settings.
Equal Opportunity
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Work location
Work model: On-site
Downtown Humana Tech Center, 708, Magazine Street, Russell, Louisville, Jefferson County, Kentucky, 40203, United States
Louisville, Kentucky
Key Responsibilities
- check_circleMaintain operational control of the facility in the absence of senior staff
- check_circleOversee front desk operations including phone calls, referrals, and client intakes
- check_circleConduct client medication checks, crisis intervention, and monitor client behavior
- check_circleMonitor security systems, cameras, and conduct hourly walk-throughs of the facility
- check_circleObserve and report maintenance needs and safety hazards to appropriate personnel
- check_circleEnsure client compliance with program policies, house rules, and safety guidelines
- check_circleDirect volunteer efforts, provide training, and assist with educational or recreational groups
- check_circleMaintain chronological written records, logs, and complete required documentation
- check_circleAssist with drug screenings, initial intake paperwork, and case management support
Requirements
- verifiedHigh school diploma or GED
- verifiedTwo years of post-secondary education preferred
- verifiedPrior experience in residential homeless program
- verifiedValid KY ID
- verifiedAbility to be CPR/First Aid certified within 30 days
- verifiedPass Criminal Background Check
- verifiedPass Sex Offender Registry Check
Nice to Have
Two years of post-secondary education. Knowledge/experience working with individuals in crisis or low-income populations.
Benefits & Perks
check_circleHealth, dental, and vision coveragecheck_circleFlexible Spending Account and Health Spending Accountcheck_circleShort Term Disability and Legal Planscheck_circleCompany-paid Life Insurance403b retirement plan with company fund matching
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Skills, education and keywords
Skills: CPR, First Aid, Drug Screenings, Case Management.
Education: Minimum of a high school diploma or GED required.
Frequently asked questions about Housing Support Technician 2nd Shift at Volunteers of America Mid-States
What does a Housing Support Technician 2nd Shift at Volunteers of America Mid-States do?expand_more
A Housing Support Technician 2nd Shift at Volunteers of America Mid-States is responsible for the following: Maintain operational control of the facility in the absence of senior staff; Oversee front desk operations including phone calls, referrals, and client intakes; Conduct client medication checks, crisis intervention, and monitor client behavior; and Monitor security systems, cameras, and conduct hourly walk-throughs of the facility.
What are the requirements for this Housing Support Technician 2nd Shift role?expand_more
To qualify for the Housing Support Technician 2nd Shift at Volunteers of America Mid-States position, applicants should have: High school diploma or GED; Two years of post-secondary education preferred; Prior experience in residential homeless program; Valid KY ID; Ability to be CPR/First Aid certified within 30 days; and Pass Criminal Background Check.
Where is the Housing Support Technician 2nd Shift role at Volunteers of America Mid-States located?expand_more
Housing Support Technician 2nd Shift at Volunteers of America Mid-States is based in Downtown Humana Tech Center, 708, Magazine Street, Russell, Louisville, Jefferson County, Kentucky, 40203, United States. This is a on-site role.
Is this Housing Support Technician 2nd Shift job remote, hybrid, or on-site?expand_more
Volunteers of America Mid-States has listed this Housing Support Technician 2nd Shift role as on-site.
How much experience is required for this Housing Support Technician 2nd Shift role?expand_more
Housing Support Technician 2nd Shift at Volunteers of America Mid-States typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Housing Support Technician 2nd Shift role at Volunteers of America Mid-States?expand_more
Key skills for Housing Support Technician 2nd Shift at Volunteers of America Mid-States include CPR; First Aid; Drug Screenings; and Case Management.
What education is required for Housing Support Technician 2nd Shift at Volunteers of America Mid-States?expand_more
Educational requirements for this role: Minimum of a high school diploma or GED required.
What category does the Housing Support Technician 2nd Shift role belong to?expand_more
Housing Support Technician 2nd Shift at Volunteers of America Mid-States is part of the healthcare & nursing job category on Recrutus.