Housing Case Manager
Not Disclosed•Full-TimeOn-site
location_on4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States
About Housing Works
Founded in 1990, Housing Works is a pioneer in AIDS advocacy and the social entrepreneurship movement. We operate 10 high-end thrift shops in Manhattan and Brooklyn, a beloved Bookstore Cafe in Soho, and provide lifesaving services including New York State's first harm reduction-based drug treatment program, health home care management, and syringe exchange programs. Our mission is to fight for funding and legislation to ensure all people living with HIV/AIDS have access to quality housing, healthcare, prevention, and treatment.
About the Role
The Housing Case Manager (HCM) serves as a vital partner in the STARS 6 Young Adult family program, a scattered-site supportive housing initiative designed for young families. This role exists to ensure housing stability by working directly with clients in their homes, the community, and the office. You will help clients transition from homelessness to stable housing while promoting independent living skills, financial management, and overall health and wellness.
Your day involves building strength-based relationships with clients to develop individualized goals, assisting with the move-in process, and co-facilitating parenting and group activities. You will act as a bridge between clients and a vast array of internal and external providers, coordinating care across behavioral health, medical, legal, and job-training sectors. The role requires traveling via mass transit to accompany clients to appointments and providing crisis intervention and mediation as needed.
Hiring Process
Housing Works is committed to a secure hiring process. Please be aware that scammers may pose as employers to extract personal information. Housing Works will never ask for social security numbers or bank account details over the phone. If you suspect a job posting is fake or wish to verify its authenticity, please contact us at recruitment@housingworks.org.
Our Culture & Commitment
Housing Works provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We comply with all federal, state, and local nondiscrimination laws and do not request prior salary information during the hiring process.
This position is part of a bargaining unit represented by the Retail, Wholesale and Department Store Union (RWDSU), ensuring that terms and conditions of employment are negotiated through collective bargaining.
Work location
Work model: On-site
4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States
New York, New York
Key Responsibilities
- check_circleManage assigned caseload including engagement, referrals, and client chart compliance
- check_circleCoordinate referrals for primary care, mental health, substance use, and financial management services
- check_circleAssist clients in obtaining and maintaining benefits like SNAP, SSI, Medicaid, and rental subsidies
- check_circleAccompany clients to community appointments and provide crisis intervention as needed
- check_circleComplete all required reports and paperwork before prescribed deadlines
- check_circleConduct and document service provision in eICare and TMS systems according to contract deliverables
- check_circleAssist clients with budgeting, rent arrears counseling, and Activities of Daily Living training
- check_circleDevelop strength-based individualized goals and provide feedback on goal participation
- check_circle
Requirements
- verifiedBSW or related degree
- verifiedMSW preferred
- verifiedExperience working with young adults in low-income and marginalized communities
- verifiedExperience working with young children
- verifiedProficiency in Microsoft Outlook, Word, and Excel
- verifiedUnderstanding of harm-reduction practices
- verifiedCultural competency around the LGBTQI+ community
Nice to Have
MSW degree
Benefits & Perks
check_circleThree comprehensive healthcare plans with employer covering most costscheck_circlePTO accrual starting immediately, up to 30 days in the first yearcheck_circleEducational benefit for tuition loan reimbursement, tuition costs, and textbooks
Similar Job Opportunities
Frequently asked questions about Housing Case Manager at Housing Works
What does a Housing Case Manager at Housing Works do?expand_more
A Housing Case Manager at Housing Works is responsible for the following: Manage assigned caseload including engagement, referrals, and client chart compliance; Coordinate referrals for primary care, mental health, substance use, and financial management services; Assist clients in obtaining and maintaining benefits like SNAP, SSI, Medicaid, and rental subsidies; and Accompany clients to community appointments and provide crisis intervention as needed.
What are the requirements for this Housing Case Manager role?expand_more
To qualify for the Housing Case Manager at Housing Works position, applicants should have: BSW or related degree; MSW preferred; Experience working with young adults in low-income and marginalized communities; Experience working with young children; Proficiency in Microsoft Outlook, Word, and Excel; and Understanding of harm-reduction practices.
Where is the Housing Case Manager role at Housing Works located?expand_more
Housing Case Manager at Housing Works is based in 4184, Park Avenue, The Bronx, Bronx County, New York, 10457, United States. This is a on-site role.
Is this Housing Case Manager job remote, hybrid, or on-site?expand_more
Housing Works has listed this Housing Case Manager role as on-site.
How much experience is required for this Housing Case Manager role?expand_more
Candidates for Housing Case Manager at Housing Works should have mid level.
What skills do you need for the Housing Case Manager role at Housing Works?expand_more
Key skills for Housing Case Manager at Housing Works include Microsoft Outlook; Microsoft Powerpoint; Motivational Interviewing; Smoking Cessation; Trauma-Informed Care; Harm-Reduction Practices; Activities Of Daily Living Training; and Case Management.
What category does the Housing Case Manager role belong to?expand_more
Housing Case Manager at Housing Works is part of the social work job category on Recrutus.
About Housing Works
Housing Works, a non-profit organization based in New York City, was established in response to the AIDS crisis. The organization combats homelessness and promotes social justice through integrated healthcare services, advocacy, and innovative social enterprises. Since 1990, Housing Works has provided critical support to over 20,000 homeless and low-income individuals living with HIV/AIDS in New York City. The organization’s social enterprises, including Housing Works Thrift Shops and Housing Works Bookstore Café, generate revenue to sustain its mission while offering employment opportunities within the community. These businesses exemplify a self-sustaining model that combines commerce with social impact, reinforcing the organization’s commitment to equitable solutions. Housing Works advocates for policy changes and funding to expand access to housing, healthcare, and HIV prevention resources. Through grassroots efforts and non-violent civil disobedience, the organization challenges systemic barriers to ensure marginalized populations receive the care and legal protections they deserve.
Browse more roles: All Housing Works jobs, social work jobs on Recrutus.