Hotel Night Auditor at Commonwealth Hotels

About the Team

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

The Courtyard by Marriott Houston Rice University team is the heart of what makes our property special. Located between the Houston Medical Center and Downtown Houston, we offer a vibrant work environment where you can grow and thrive. We are proud to have won the 2021 TripAdvisor Travelers' Choice Award, a reflection of the dedication and excellence of our staff.

Whether you are assisting guests visiting world-class hospitals like M.D. Anderson or welcoming those eager to explore Houston’s top attractions like NRG Park and the Museum District, your role here places you at the center of the action. With easy access to upscale restaurants, nightlife, and more, working here is about being part of a dynamic team in one of Houston’s most exciting areas.

About the Role

We are seeking a Part-Time Hotel Night Auditor, Overnight Guest Service Agent, Front Desk Clerk, or Front Office Agent to join our dynamic hospitality team. This role allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out.

In this position, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills. You will serve as the communication hub, coordinating with other hotel departments such as housekeeping and maintenance to address guest needs and resolve issues promptly. Your presence ensures safety and security protocols are followed while maintaining accurate records of guest stays and interactions.

Why Join Us?

Working at Courtyard Houston Rice University offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. We offer SAME DAY PAY, vacation, personal days, and holiday pay. As a team member, you also enjoy exclusive discounts on hotel, food, and beverage savings for personal travel, access to online training courses, and support through an Employee Assistance Program.

Application Instructions

Applicants should have the flexibility to work weekends and holidays. To apply, please visit our hotel overview page at marriott.com or contact the property directly.

Equal Opportunity Employer

Commonwealth Hotels is an equal opportunity employer committed to diversity and inclusion. We consider qualified applicants regardless of background, race, color, religion, gender, sexual orientation, age, disability, or veteran status.

Work location

Work model: On-site

Planifyr

Key Responsibilities

check_circleRespond promptly to guest inquiries, complaints, and special requests
check_circleProcess payment transactions including room charges, deposits, and refunds
check_circleProvide information about hotel services, amenities, and local attractions
check_circleMaintain accurate records of guest stays and interactions in the PMS
check_circleFollow safety and security protocols to safeguard guests and property
check_circleUpsell rooms and promote hotel amenities to enhance guest experience
check_circleHandle room reservations, cancellations, and modifications accurately
check_circleCoordinate with housekeeping and maintenance to address guest needs
check_circleAssist guests with efficient check-in and check-out processes
check_circle

Requirements

verifiedHigh school diploma or equivalent
verifiedPrevious experience in customer-facing roles (hospitality, retail, or food service)
verifiedFamiliarity with computers and software systems (reservation or property management systems)
verifiedFlexibility to work weekends and holidays

Nice to Have

Previous experience in customer-facing roles (hospitality, retail, or food service). Experience handling guest complaints or resolving conflicts. Experience managing multiple tasks simultaneously. Knowledge of upselling techniques or prior sales experience. Hospitality or Front Desk experience.

Benefits & Perks

check_circleSame day paycheck_circleVacation, personal days, and holiday paycheck_circleHotel, food, and beverage savings for personal travelcheck_circleOnline training courses for professional growthEmployee Assistance Program

Company

Commonwealth Hotels

Industry

Hospitality

Headquarters

Covington, Kentucky

Open Roles

Enriching people's lives through genuine hospitality. Join our growing team today!

Commonwealth Hotels operates as a hospitality management firm headquartered in Covington, Kentucky. The organization specializes in overseeing properties within major brand families including Marriott, Hilton, Hyatt, and IHG across various markets throughout the United States. As the company approaches its 40th anniversary in 2026, it has established a four-decade track record focused on delivering excellence in hospitality operations. The firm serves property owners and guests by prioritizing high levels of guest and associate satisfaction alongside strong market performance. Operational strategies emphasize superior return on investment and a dedicated approach to meeting operational challenges. This commitment to service standards and financial performance defines the company's role in the hospitality sector. Commonwealth Hotels maintains an active presence in the job market, regularly listing open opportunities for professionals seeking roles within its managed portfolio. The company continues to expand its footprint by managing diverse properties while adhering to established industry standards for quality and efficiency.

Skills, education and keywords

Skills: Property Management System, PMS.

Education: High school diploma or equivalent.

Frequently asked questions about Hotel Night Auditor at Commonwealth Hotels

What does a Hotel Night Auditor at Commonwealth Hotels do?expand_more

In this Hotel Night Auditor at Commonwealth Hotels role, you will respond promptly to guest inquiries, complaints, and special requests; process payment transactions including room charges, deposits, and refunds; provide information about hotel services, amenities, and local attractions; and maintain accurate records of guest stays and interactions in the pms.

What are the requirements for this Hotel Night Auditor role?expand_more

To qualify for the Hotel Night Auditor at Commonwealth Hotels position, applicants should have: High school diploma or equivalent; Previous experience in customer-facing roles (hospitality, retail, or food service); Familiarity with computers and software systems (reservation or property management systems); and Flexibility to work weekends and holidays.

Where is the Hotel Night Auditor role at Commonwealth Hotels located?expand_more

Hotel Night Auditor at Commonwealth Hotels is based in Planifyr. This is a on-site role.

Is this Hotel Night Auditor job remote, hybrid, or on-site?expand_more

Commonwealth Hotels has listed this Hotel Night Auditor role as on-site.

How much experience is required for this Hotel Night Auditor role?expand_more

Candidates for Hotel Night Auditor at Commonwealth Hotels should have entry level.

What skills do you need for the Hotel Night Auditor role at Commonwealth Hotels?expand_more

Key skills for Hotel Night Auditor at Commonwealth Hotels include Property Management System; and PMS.

What education is required for Hotel Night Auditor at Commonwealth Hotels?expand_more

Educational requirements for this role: High school diploma or equivalent.

What category does the Hotel Night Auditor role belong to?expand_more

Hotel Night Auditor at Commonwealth Hotels is part of the hospitality & catering job category on Recrutus.

About Commonwealth Hotels

The firm serves property owners and guests by prioritizing high levels of guest and associate satisfaction alongside strong market performance. Operational strategies emphasize superior return on investment and a dedicated approach to meeting operational challenges. This commitment to service standards and financial performance defines the company's role in the hospitality sector.

Commonwealth Hotels maintains an active presence in the job market, regularly listing open opportunities for professionals seeking roles within its managed portfolio. The company continues to expand its footprint by managing diverse properties while adhering to established industry standards for quality and efficiency.

Browse more roles: All Commonwealth Hotels jobs, hospitality & catering jobs on Recrutus.

Hotel Night Auditor