HK Players Club Ambassador PT/SW
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Team
At Mille Lacs Corporate Venture, we are committed to bringing passion and customer focus to the business. We strive to create an environment where people truly believe in what they're doing, fostering a culture that values inclusion and individual differences. As part of the Mille Lacs Band, we align our organizational objectives with our traditions and interests, ensuring a workplace where everyone can thrive.
About the Role
Welcome to the introductory world of Grand Casino marketing. As a Marketing Ambassador, you will serve as the face of our property, bridging the gap between our guests and the exciting experiences we offer. This position is ideal for outgoing, friendly individuals with a genuine passion for guest service.
Your day will involve enrolling new players, assisting in the execution of events, promotions, and entertainment acts, and answering guest questions. You will act as a knowledgeable resource, providing accurate information about current casino amenities, promotions, and entertainment happenings. From emceeing promotional events to managing player's club loyalty programs, you will play a vital role in enhancing the guest experience. Additionally, you will handle incoming calls with courtesy, resolve guest concerns, and assist in the flow of communication throughout the operation.
Hiring Process
For current employees of Mille Lacs Corporate Venture and its subsidiaries, please login to Workday and visit the Jobs Hub for internal career opportunities.
Equal Opportunity
Mille Lacs Band Member and American Indian preference will be exercised in the hiring process. We are committed to maintaining a diverse and inclusive workforce.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circleMaintain knowledge of casino amenities, promotions, and events to provide accurate information
Similar Job Opportunities
Skills, education and keywords
Skills: Microsoft Office Suite, Word, Excel, Powerpoint, Internet Research, Email Communication, Gaming Regulations.
Education: High school diploma, GED, or ability to pass Basic Skills Assessment.
Frequently asked questions about HK Players Club Ambassador PT/SW at Grand Casino Mille Lacs & Hinckley
What does a HK Players Club Ambassador PT/SW at Grand Casino Mille Lacs & Hinckley do?expand_more
In this HK Players Club Ambassador PT/SW at Grand Casino Mille Lacs & Hinckley role, you will maintain knowledge of casino amenities, promotions, and events to provide accurate information; assist in the execution of casino promotions, events, drawings, and entertainment from setup to teardown; emcee promotional events in a professional and respectful manner; and answer incoming calls with courtesy and assist guests or forward to appropriate departments.
What are the requirements for this HK Players Club Ambassador PT/SW role?expand_more
To qualify for the HK Players Club Ambassador PT/SW at Grand Casino Mille Lacs & Hinckley position, applicants should have: High school diploma or GED; 1 year experience in marketing, sales, guest service, promotions, hospitality, or customer service preferred; Basic computer skills including Microsoft Office Suite; Money-handling experience preferred; Ability to perform basic arithmetic operations; and Must be able to secure license from Gaming Regulatory Authority.