Health Information Coordinator / Scheduler
Not Disclosed•Full-TimeOn-site
location_on1720, Erin Lane, Waukesha, Waukesha County, Wisconsin, 53188, United States
About the Role
The HIM / Scheduler serves as the operational backbone of St. Croix Hospice, ensuring the seamless coordination of care for patients and their families. This role is vital to maintaining the continuity of care, acting as the primary liaison between field staff, patients, physicians, and clinical supervisors. By managing complex scheduling logistics and maintaining rigorous data integrity, the Scheduler directly impacts the quality of life for those we serve.
In this position, you will work closely with our leadership team to optimize caregiver routes and ensure that every patient receives timely, compassionate care. The role offers a unique opportunity to work one-on-one with patients and their families, contributing to a mission-driven environment where many leaders have grown from within the company.
Day in the Life
Your day will revolve around the electronic software system, where you will schedule all disciplines and manage patient records for billing purposes. You will utilize mapping tools to ensure field staff are positioned efficiently near their patients, while simultaneously managing schedule changes due to staff absences or missed visits.
Beyond scheduling, you will maintain strict HIPAA compliance through ongoing risk assessments and training initiatives. You will also manage supply inventory, process travel vouchers, and handle critical documentation such as OASIS collections and 485–486 forms. The role requires a high degree of organization, from date-stamping clinical notes daily to preparing agendas for interdisciplinary group (IDG) conferences.
Our Culture and Benefits
We are committed to fostering a supportive environment where growth is encouraged. Our team values the vital role each member plays in creating quality care, offering opportunities for local and regional advancement.
We provide a comprehensive benefits package to support our employees, including:
- Two medical plan choices, dental, vision, and life insurance.
- Customized Mental Health Support Program and Employee Assistance Program.
- Paid time off, paid holidays, and a 401k Retirement Plan with up to 4% employer matching.
- Flexible Spending Account (FSA) and company-paid disability coverage.
Work location
Work model: On-site
1720, Erin Lane, Waukesha, Waukesha County, Wisconsin, 53188, United States
Waukesha, Wisconsin
Similar Job Opportunities
Skills, education and keywords
Skills: HCHB, R2, Hipaa, English.
Education: High school graduate or equivalent required.
Frequently asked questions about Health Information Coordinator / Scheduler at St. Croix Hospice
What does a Health Information Coordinator / Scheduler at St. Croix Hospice do?expand_more
In this Health Information Coordinator / Scheduler at St. Croix Hospice role, you will schedule all field staff and coordinate care continuity with patients and physicians; ensure supervisory visits are scheduled according to hospice protocol; maintain accurate patient records for billing and hipaa compliance; and perform information risk assessments and lead hipaa security training.
What are the requirements for this Health Information Coordinator / Scheduler role?expand_more
To qualify for the Health Information Coordinator / Scheduler at St. Croix Hospice position, applicants should have: High school graduate or equivalent; Two (2) years data entry experience; Previous health care related billing experience; and Proficient in the English language.
Where is the Health Information Coordinator / Scheduler role at St. Croix Hospice located?expand_more
Health Information Coordinator / Scheduler at St. Croix Hospice is based in 1720, Erin Lane, Waukesha, Waukesha County, Wisconsin, 53188, United States. This is a on-site role.