Health Advisor

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners, and government programs, we offer a comprehensive portfolio including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. With more than 6,400 employees and associates in our partner dental practices, we operate nationwide to make life brighter for our customers, partners, and communities.

At Sun Life, we look for optimistic people who want to make life brighter for our clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

The Health Advisor role is responsible for providing high-touch customer service to PinnacleCare Members, building strong relationships while helping them navigate the healthcare system to receive the best and most expeditious care available. PinnacleCare is a health advisory service that connects individuals and organizations to the world’s most advanced healthcare, facilitating access to top specialists for a streamlined and personalized experience. This is a full-time Monday-Friday position with an on-call rotation generally every 4 weeks. Health Advisors occasionally accompany members on appointments in their region.

We are seeking candidates that live within the Midwest (Primary location: Chicago, Milwaukee, Minneapolis, Michigan, Ohio, Iowa, Indiana).

We welcome all talented candidates and are committed to a culture that represents diversity in all forms. If you think you might thrive in this setting, we would love to hear from you. Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you!

We are committed to fostering an inclusive environment where all employees feel they belong, are supported, and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives, and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans. Please email thebrightside@sunlife.com to request an accommodation.

Life is brighter when you work at Sun Life. We are proud to be recognized as a Great Place to Work® Certified in Canada and the U.S., and named a 'Top 10' employer by the Boston Globe's 'Top Places to Work' for two years running.