Head of Sales
Not Disclosed•Full-TimeOn-site
location_onPlanifyr
About the Role
This leadership position is central to driving revenue and yield management across the entire Cape Resorts portfolio. You will be responsible for formulating and achieving sales budgets for our five resort properties in Cape May, NJ, and our exclusive location on Shelter Island, NY. As a key member of the executive team, you will collaborate closely with the Director of Revenue, Head of Brand and Marketing, VP of F&B, and General Managers to ensure that room revenue and occupancy goals are not only met but exceeded.
The role extends beyond traditional sales; you will serve as the primary representative for Cape Resorts in all major sales activations, community events, and industry organizations. Whether engaging with corporate meeting planners, wedding coordinators, or travel agencies, you will cultivate relationships that reflect our status as a luxury soft brand member of Preferred Hotels. Your day-to-day involves leading a team of 4-6 professionals, managing complex sales forecasts, and ensuring that every client interaction—from initial inquiry to contract signing—upholds our Top Five Sales Standards.
You will act as a strategic partner to the Revenue and Marketing teams, analyzing market trends and competitive sets to develop annual sales plans that drive growth in group, leisure, and F&B segments. By bridging the gap between sales strategy and operational execution, you will ensure that our properties are prepared to deliver exceptional experiences that meet and exceed client expectations.
Work location
Work model: On-site
Planifyr
Key Responsibilities
- check_circleLead a team of 4-6 sales professionals and conduct weekly hotel meetings
- check_circleMaintain and update the group and leisure sales database within the CRM
- check_circleResolve client issues and complaints to ensure satisfaction and service quality
- check_circleDevelop annual sales and marketing plans to increase banquet and group volume
- check_circleGenerate sales leads through trade shows, outreach, and industry associations
- check_circleFormulate and achieve sales budgets across the Cape Resorts portfolio
- check_circleMonitor prospecting, sales forecasts, and occupancy to drive revenue goals
- check_circleCollaborate with Revenue Management to optimize rates and displacement strategies
Requirements
- verifiedBachelor's degree
- verified5 years of hotel sales experience
- verifiedExperience using Cvent and Lanyon
- verifiedAdvanced Microsoft Suite skills
- verifiedKnowledge of SynXis or Maestro preferred
- verifiedUnderstanding of Revenue Management (Duetto)
Nice to Have
Understanding of SynXis (CRS) and Maestro (PMS). Good understanding of Revenue Management (Duetto).
Similar Job Opportunities
Skills, education and keywords
Skills: Cvent, Lanyon, Microsoft Powerpoint, Synxis, Maestro, Duetto, Revenue Management.
Education: Bachelor's degree required.
Frequently asked questions about Head of Sales at Cape Resorts
What does a Head of Sales at Cape Resorts do?expand_more
A Head of Sales at Cape Resorts is responsible for the following: Lead a team of 4-6 sales professionals and conduct weekly hotel meetings; Maintain and update the group and leisure sales database within the CRM; Resolve client issues and complaints to ensure satisfaction and service quality; and Develop annual sales and marketing plans to increase banquet and group volume.
What are the requirements for this Head of Sales role?expand_more
Cape Resorts is looking for candidates who meet the following requirements: Bachelor's degree; 5 years of hotel sales experience; Experience using Cvent and Lanyon; Advanced Microsoft Suite skills; Knowledge of SynXis or Maestro preferred; and Understanding of Revenue Management (Duetto).
Where is the Head of Sales role at Cape Resorts located?expand_more
Head of Sales at Cape Resorts is based in Planifyr. This is a on-site role.
Is this Head of Sales job remote, hybrid, or on-site?expand_more
Cape Resorts has listed this Head of Sales role as on-site.
How much experience is required for this Head of Sales role?expand_more
Head of Sales at Cape Resorts typically requires 5+ years of relevant experience at the executive level.
What skills do you need for the Head of Sales role at Cape Resorts?expand_more
Key skills for Head of Sales at Cape Resorts include Cvent; Lanyon; Microsoft Powerpoint; Synxis; Maestro; Duetto; and Revenue Management.
What education is required for Head of Sales at Cape Resorts?expand_more
Educational requirements for this role: Bachelor's degree required.
What category does the Head of Sales role belong to?expand_more
Head of Sales at Cape Resorts is part of the hospitality & catering job category on Recrutus.