Guest/Office Services Specialist
Not Disclosed•Full-TimeOn-site
location_onMayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
About the Role
The Guest/Office Services Specialist is a client-facing role designed to deliver exceptional front-of-house service while supporting core office operations. As the first point of contact for clients, visitors, and personnel, you will ensure a welcoming and professional environment. This position serves as the hub for the office, managing document production, mail services, and general administrative support while working closely with attorneys, executive assistants, and staff to facilitate meetings and events.
You will thrive in a fast-paced setting where strong communication skills and a customer service mindset are essential. The role requires the ability to manage multiple priorities, adapt to new projects, and maintain a high level of discretion and professionalism. From greeting visitors to coordinating complex conference center logistics, you will be instrumental in creating a polished experience for everyone who enters the firm.
About the Team
Reed Smith is an Equal Opportunity Employer driven by core values of Integrity, Excellence, Teamwork, Respect, Innovation, and Impact. We offer a challenging work environment with a business casual dress code and a total compensation package that includes a competitive salary, flexible benefits, tuition assistance, and a generous 401(k) plan. We are committed to providing reasonable accommodations in accordance with the law, including during the application and interview process.
Hiring Process
Qualified candidates only. Please note that no search firms are permitted to submit resumes for this position.
Work location
Work model: On-site
Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States
Boston, Massachusetts
Key Responsibilities
- check_circleGreet clients and visitors while managing front desk operations
- check_circleCoordinate conference room scheduling, setup, and event support
- check_circlePerform high-volume document production including printing and binding
- check_circleProcess incoming and outgoing mail and courier packages
- check_circleMonitor office supply inventory and report facilities issues
- check_circleAssist with office moves and equipment setup
- check_circleAnswer calls, take messages, and direct inquiries professionally
Requirements
- verifiedHigh school diploma or equivalent
- verifiedTwo years of experience in hospitality or service industry
- verifiedMinimum one year of experience with high-volume copiers
- verifiedProficiency in Outlook, Word, and Excel
Nice to Have
Experience in hospitality management. Law firm office services experience.
Benefits & Perks
check_circle401(k) Retirement Plan with company matchcheck_circleMedical, Dental, and Vision Insurancecheck_circleHealth Savings Account (HSA) and Flexible Spending Accounts (FSA)check_circleAccident, Hospital Indemnity, and Critical Illness Insurancecheck_circleLife Insurance and Short-Term/Long-Term Disability Coveragecheck_circlePaid Time Off and Paid Sick Timecheck_circlePaid Family Leave for eligible staffcheck_circleTuition Assistance Programcheck_circleTransportation Benefit and Back-up Child Care Servicescheck_circlePet Insurance and Employee Assistance Program (EAP)
Similar Job Opportunities
Skills, education and keywords
Skills: Outlook, Word, Excel.
Education: High school diploma or equivalent required.
Frequently asked questions about Guest/Office Services Specialist at Reed Smith LLP
What does a Guest/Office Services Specialist at Reed Smith LLP do?expand_more
In this Guest/Office Services Specialist at Reed Smith LLP role, you will greet clients and visitors while managing front desk operations; coordinate conference room scheduling, setup, and event support; perform high-volume document production including printing and binding; and process incoming and outgoing mail and courier packages.
What are the requirements for this Guest/Office Services Specialist role?expand_more
Reed Smith LLP is looking for candidates who meet the following requirements: High school diploma or equivalent; Two years of experience in hospitality or service industry; Minimum one year of experience with high-volume copiers; and Proficiency in Outlook, Word, and Excel.
Where is the Guest/Office Services Specialist role at Reed Smith LLP located?expand_more
Guest/Office Services Specialist at Reed Smith LLP is based in Mayor's Walk, Beacon Hill, Boston, Suffolk County, Massachusetts, 02108, United States. This is a on-site role.
Is this Guest/Office Services Specialist job remote, hybrid, or on-site?expand_more
Reed Smith LLP has listed this Guest/Office Services Specialist role as on-site.
How much experience is required for this Guest/Office Services Specialist role?expand_more
Guest/Office Services Specialist at Reed Smith LLP typically requires 2+ years of relevant experience at the mid level level.
What skills do you need for the Guest/Office Services Specialist role at Reed Smith LLP?expand_more
Key skills for Guest/Office Services Specialist at Reed Smith LLP include Outlook; Word; and Excel.
What education is required for Guest/Office Services Specialist at Reed Smith LLP?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Guest/Office Services Specialist role belong to?expand_more
Guest/Office Services Specialist at Reed Smith LLP is part of the admin job category on Recrutus.