Guest Services Specialist
Not Disclosed•Full-TimeOn-site
location_onGeorgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
About the Role
The Guest Services Specialist serves as the first point of contact for Reed Smith, ensuring a warm, welcoming, and professional atmosphere for clients, recruits, and personnel. Located in the lobby and main reception areas, this customer-facing role is dedicated to making visitors feel comfortable from the moment they arrive. The Specialist acts as a concierge resource, guiding guests to appointments, coordinating with executive assistants and timekeepers, and facilitating seamless interactions with on-site dining and conference facilities.
This position requires an individual who embodies a genuine sense of hospitality and possesses strong communication skills. The day-to-day involves greeting visitors with a smile, managing complex scheduling requests, and anticipating the needs of both guests and firm members. Whether handling car service requests, troubleshooting facility issues, or assisting with large-scale events, the Specialist ensures that every interaction reflects the firm's highest standards of guest services and relations.
Work location
Work model: On-site
Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States
Atlanta, Georgia
Key Responsibilities
- check_circleGreet and assist visitors and personnel to create a welcoming environment
- check_circleAssist guests with administrative tasks including printing, scanning, and courier services
- check_circleSupport large meetings and events by greeting guests and managing name badges
Similar Job Opportunities
Frequently asked questions about Guest Services Specialist at Reed Smith LLP
What does a Guest Services Specialist at Reed Smith LLP do?expand_more
Day-to-day, the Guest Services Specialist at Reed Smith LLP will greet and assist visitors and personnel to create a welcoming environment; assist guests with administrative tasks including printing, scanning, and courier services; support large meetings and events by greeting guests and managing name badges; and adhere to security policies and emergency procedures for visitors and staff.
What are the requirements for this Guest Services Specialist role?expand_more
To qualify for the Guest Services Specialist at Reed Smith LLP position, applicants should have: Two years experience in Hospitality service industry; and Working knowledge of Outlook, Word, and Excel.
Where is the Guest Services Specialist role at Reed Smith LLP located?expand_more
Guest Services Specialist at Reed Smith LLP is based in Georgia State University, 33, Gilmer Street Southeast, Five Points, Old Fourth Ward, Atlanta, Fulton County, Georgia, 30303, United States. This is a on-site role.
Is this Guest Services Specialist job remote, hybrid, or on-site?expand_more
Reed Smith LLP has listed this Guest Services Specialist role as on-site.