Guest Services
Not Disclosed•Full-TimeOn-site
location_onState Highway 19, Marshall, Town of Medina, Dane County, Wisconsin, 53559, United States
About the Role
Join BEST Crowd Management as a Guest Services team member supporting major events, stadiums, and arenas. In this customer-facing role, you'll greet and assist guests, providing directions and event information while helping to maintain a safe, welcoming atmosphere. You will monitor lines and seating areas, support crowd flow, and follow clear safety and security procedures.
Working in a professional, team-oriented environment, you'll gain hands-on experience in hospitality, event operations, and basic security while contributing to safe, memorable guest experiences. This position is designed for individuals who thrive in dynamic settings and are committed to ensuring every attendee has a positive interaction with the venue.
Work location
Work model: On-site
State Highway 19, Marshall, Town of Medina, Dane County, Wisconsin, 53559, United States
Marshall, Wisconsin
Key Responsibilities
- check_circleWelcome and assist guests by providing directions and event information
- check_circleMonitor crowds, lines, and seating areas to ensure safety and comfort
- check_circleSupport access control, ticket checks, and credential verification
- check_circleRespond professionally to guest questions, issues, and complaints
Similar Job Opportunities
Frequently asked questions about Guest Services at BEST Crowd Management
What does a Guest Services at BEST Crowd Management do?expand_more
Day-to-day, the Guest Services at BEST Crowd Management will welcome and assist guests by providing directions and event information; monitor crowds, lines, and seating areas to ensure safety and comfort; support access control, ticket checks, and credential verification; and respond professionally to guest questions, issues, and complaints.
What are the requirements for this Guest Services role?expand_more
To qualify for the Guest Services at BEST Crowd Management position, applicants should have: Ability to pass background check.
Where is the Guest Services role at BEST Crowd Management located?expand_more
Guest Services at BEST Crowd Management is based in State Highway 19, Marshall, Town of Medina, Dane County, Wisconsin, 53559, United States. This is a on-site role.
Is this Guest Services job remote, hybrid, or on-site?expand_more
BEST Crowd Management has listed this Guest Services role as on-site.