Guest Services
Not Disclosed•Full-TimeOn-site
location_onNorske Nook, 100, East Holum Street, DeForest, Dane County, Wisconsin, 53532, United States
About the Team
As a Guest Services team member with BEST Crowd Management, you will join a professional, safety-focused, and team-oriented environment dedicated to creating safe, positive experiences at stadiums, arenas, and major events. Working closely with trained staff and supervisors, you will gain hands-on experience in security, event operations, and customer service, with opportunities to grow within the GardaWorld family.
Work location
Work model: On-site
Norske Nook, 100, East Holum Street, DeForest, Dane County, Wisconsin, 53532, United States
DeForest, Wisconsin
Key Responsibilities
- check_circleWelcome and assist guests at stadiums, arenas, and large events
- check_circleProvide directions, event information, and responsive customer service
- check_circleSupport crowd flow, access control, and line management
- check_circleMonitor guest behavior and report safety or security concerns
- check_circleFollow established safety, security, and emergency procedures
- check_circleCommunicate with supervisors and team via radio or other tools
- check_circleAssist with ticket scanning, entry points, and seating guidance
Nice to Have
First Aid/CPR certification, Security or crowd management training, Customer service training or certification
Similar Job Opportunities
Frequently asked questions about Guest Services at BEST Crowd Management
What does a Guest Services at BEST Crowd Management do?expand_more
A Guest Services at BEST Crowd Management is responsible for the following: Welcome and assist guests at stadiums, arenas, and large events; Provide directions, event information, and responsive customer service; Support crowd flow, access control, and line management; and Monitor guest behavior and report safety or security concerns.
Where is the Guest Services role at BEST Crowd Management located?expand_more
Guest Services at BEST Crowd Management is based in Norske Nook, 100, East Holum Street, DeForest, Dane County, Wisconsin, 53532, United States. This is a on-site role.
Is this Guest Services job remote, hybrid, or on-site?expand_more
BEST Crowd Management has listed this Guest Services role as on-site.
How much experience is required for this Guest Services role?expand_more
Candidates for Guest Services at BEST Crowd Management should have entry level.
What skills do you need for the Guest Services role at BEST Crowd Management?expand_more
Key skills for Guest Services at BEST Crowd Management include Customer Service; Crowd Management; Access Control Procedures; Conflict De-Escalation; Two-Way Radio Communication; Incident Reporting; Basic Security Awareness; and Emergency Response Support.
What category does the Guest Services role belong to?expand_more
Guest Services at BEST Crowd Management is part of the hospitality & catering job category on Recrutus.