Guest Services
Not Disclosed•Full-TimeOn-site
location_onState Highway 213, Town of Plymouth, Town of Newark, Rock County, Wisconsin, 53576, United States
About the Role
As a Guest Services team member with BEST Crowd Management, you will play a vital role in creating safe and enjoyable experiences at stadiums, arenas, and major events. You will be the first point of contact for attendees, welcoming guests with professionalism and courtesy while assisting them with directions, seating, and event information.
Working on-site alongside a trained, safety-focused team, you will ensure smooth operations by monitoring crowds, entry points, and lines. Your day will involve supporting crowd flow, managing queues, and enforcing venue policies with a focus on de-escalation and clear communication. Whether responding to guest inquiries, scanning tickets, or reporting concerns to supervisors, you will help maintain a secure environment while delivering outstanding customer service.
Work location
Work model: On-site
State Highway 213, Town of Plymouth, Town of Newark, Rock County, Wisconsin, 53576, United States
Town of Plymouth, Wisconsin
Key Responsibilities
- check_circleWelcome and assist guests with directions, seating, and event information
- check_circleMonitor crowds, entry points, and lines to support a safe environment
- check_circleCheck tickets, credentials, and access passes as required
- check_circleRespond professionally to guest questions, concerns, and complaints
Similar Job Opportunities
Frequently asked questions about Guest Services at BEST Crowd Management
What does a Guest Services at BEST Crowd Management do?expand_more
Day-to-day, the Guest Services at BEST Crowd Management will welcome and assist guests with directions, seating, and event information; monitor crowds, entry points, and lines to support a safe environment; check tickets, credentials, and access passes as required; and respond professionally to guest questions, concerns, and complaints.
Where is the Guest Services role at BEST Crowd Management located?expand_more
Guest Services at BEST Crowd Management is based in State Highway 213, Town of Plymouth, Town of Newark, Rock County, Wisconsin, 53576, United States. This is a on-site role.
Is this Guest Services job remote, hybrid, or on-site?expand_more
BEST Crowd Management has listed this Guest Services role as on-site.
How much experience is required for this Guest Services role?expand_more
Candidates for Guest Services at BEST Crowd Management should have entry level.