Guest Advocate — Des Moines, IA at Target

Guest Advocate — Des Moines, IA at Target | Recrutus

About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture, creating meaningful experiences for our team members that help them build and develop skills for a career.

About the Role

As a Guest Advocate, you are an advocate of the guest experience, dedicated to welcoming, thanking, and exceeding guest service expectations. No two days are ever the same in this fast-moving, highly active role, but your core mission is to empower guests to make shopping quick and easy.

You will interact with guests at checklanes, guest services, gift registry, pick-up, and drive-up locations. A typical day involves blending problem-solving and decision-making to positively impact the guest experience and resolve concerns. You will be knowledgeable about in-store and digital services, promoting Target Loyalty programs, and guiding guests on how to use the Target App, Wallet, Order Pick-Up, and Drive-Up features. Your goal is to create a welcoming environment where every guest feels valued and happy to have chosen Target.

Hiring Process

Applications for this role are accepted on an ongoing basis with no application deadline. Target provides amazing training to teach you everything you need to know to succeed as a Guest Advocate.

Equal Opportunity

Target is an equal opportunity employer and considers qualified applicants regardless of background. In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.

Work location

Work model: On-site

1420, 11th Street, Cheatom Park, Des Moines, Polk County, Iowa, 50314, United States

Des Moines, Iowa

Key Responsibilities

check_circleMaintain a clean and organized work area by gathering unpurchased items, baskets, and hangers for removal
check_circleStock supplies during store hours while remaining available to assist guests and support team members
check_circleProcess transactions efficiently and accurately while scanning, bagging items, and adhering to food safety standards
check_circlePromote Target Loyalty programs and assist guests with enrollment, sign-up, and usage of digital features
check_circleEnsure compliance with safety policies, ethical conduct, and regulations regarding adult beverage sales
check_circleGuide guests on using the Target App, Wallet, Order Pick-Up, and Drive-Up services to enhance their shopping journey
check_circleDeliver exceptional guest service by greeting, thanking, and assisting customers throughout their shopping experience
check_circleManage returns, resolve guest concerns, and apply problem-solving skills to ensure positive outcomes

Requirements

verifiedAbility to lift up to 10 pounds frequently and up to 44 pounds occasionally
verifiedFlexible work schedule including nights, weekends, and holidays
verifiedReliable and prompt attendance
verifiedAbility to remain mobile for the duration of a scheduled shift
verifiedCapability to work in varying temperatures and humidity
verifiedAbility to communicate on multiple frequency devices and operate handheld scanners
verifiedCompliance with federal, state, and local adult beverage laws

Frequently asked questions about Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target

What does a Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target do?expand_more

Day-to-day, the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target will maintain a clean and organized work area by gathering unpurchased items, baskets, and hangers for removal; stock supplies during store hours while remaining available to assist guests and support team members; process transactions efficiently and accurately while scanning, bagging items, and adhering to food safety standards; and promote target loyalty programs and assist guests with enrollment, sign-up, and usage of digital features.

What are the requirements for this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) role?expand_more

To qualify for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target position, applicants should have: Ability to lift up to 10 pounds frequently and up to 44 pounds occasionally; Flexible work schedule including nights, weekends, and holidays; Reliable and prompt attendance; Ability to remain mobile for the duration of a scheduled shift; Capability to work in varying temperatures and humidity; and Ability to communicate on multiple frequency devices and operate handheld scanners.

Where is the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) role at Target located?expand_more

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target is based in 1420, 11th Street, Cheatom Park, Des Moines, Polk County, Iowa, 50314, United States. This is a on-site role.

Is this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) job remote, hybrid, or on-site?expand_more

Target has listed this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) role as on-site.

How much experience is required for this Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) role?expand_more

Candidates for Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target should have entry level.

What skills do you need for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) role at Target?expand_more

Key skills for Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target include Handheld Scanners; Target App; Wallet; Order Pick-Up; Drive Up; Online Ordering; Register Prompts; and Food Safety Standards.

What category does the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) role belong to?expand_more

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target is part of the hospitality & catering job category on Recrutus.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant)

About Target

About the Role

Hiring Process

Equal Opportunity

Work location

Key Responsibilities

Requirements

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Frequently asked questions about Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) at Target