General Manager

Not Disclosed•Full-TimeOn-site

location_onCole County, Missouri, United States

About the Role

As the primary strategic business leader for this property, you will oversee all aspects of operations, from guest and employee satisfaction to financial performance and revenue generation. Your mission is to ensure the implementation of the Marriott Vacation Club brand service strategy, driving profitability while exceeding guest expectations. You will serve as the vital link between the property leadership team, Condominium Owner Boards (COB), and the broader Marriott organization, ensuring that brand positioning and business goals are achieved collaboratively.

This role demands a leader who can build owner loyalty through proactive communication and transparent expectation management. You will represent Marriott Vacation Club brand values in every leadership action, fostering a culture of excellence and accountability. By walking the property daily and engaging directly with owners and guests, you will gather critical feedback to refine service levels and product quality, ensuring the property remains a premier destination.

Day in the Life

Your day involves a dynamic blend of strategic planning and hands-on management. You will analyze business results and financial reports to identify areas for improvement, working closely with the executive committee to develop effective strategies. A significant portion of your time is dedicated to managing relationships with Condominium Owner Associations, overseeing legal compliance, and guiding budget and reserve funding decisions.

You will champion brand initiatives and partner with Sales and Marketing teams to drive ancillary revenue and capture new market opportunities. From reviewing GSS scores to ensuring sanitation standards are met across all public and kitchen areas, your oversight ensures operational excellence. You will also lead human resource activities, from hiring executive committee members to facilitating cross-training and professional development for the entire team, ensuring a supportive and equitable work environment.

Hiring Process

Candidates must possess a minimum of a 2-year degree in Business Administration, Hotel and Restaurant Management, or a related field, along with 8 years of relevant management experience, or a 4-year degree with 6 years of experience. General Manager experience in limited or full-service properties or timeshare resorts is preferred. The role requires the ability and willingness to work flexible hours, including weekends, holidays, and late nights.

Equal Opportunity

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We consider qualified applicants regardless of background, fostering an environment where all employees are given the opportunity to contribute to their full potential.

Work location

Work model: On-site

Cole County, Missouri, United States

Missouri

Key Responsibilities

check_circleDevelop and execute property strategy aligned with brand business objectives
check_circleOversee financial performance, budget management, and capital expenditure planning
check_circleLead sales and marketing initiatives to drive ancillary revenue and profitability
check_circleAnalyze business results and market conditions to identify revenue opportunities
check_circleManage relationships with Condominium Owner Boards and ensure regulatory compliance
check_circleEnsure brand service standards are met through regular property inspections and feedback
check_circleConduct human resource activities including hiring, training, and performance management

Requirements

verified2-year degree in Business Administration, Hotel and Restaurant Management, or related major with 8 years experience
verified4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 6 years experience
verifiedProperty industry work experience
verifiedMaintain legally required Condominium Management license within the State of property

Nice to Have

General Manager experience in limited or full service property or timeshare resort. Ability and willingness to work flexible hours including weekends, holidays and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

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Skills, education and keywords

Skills: Business Administration, Hotel And Restaurant Management, Management Operations, Sales And Marketing, Finance And Accounting, Condominium Management License, Revenue Management, Food And Beverage, Rooms Operations, Event Management.

Education: 2-year degree in Business Administration, Hotel and Restaurant Management, or related major; 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major.

Frequently asked questions about General Manager at Marriott Vacations Worldwide

What does a General Manager at Marriott Vacations Worldwide do?expand_more

Day-to-day, the General Manager at Marriott Vacations Worldwide will develop and execute property strategy aligned with brand business objectives; oversee financial performance, budget management, and capital expenditure planning; lead sales and marketing initiatives to drive ancillary revenue and profitability; and analyze business results and market conditions to identify revenue opportunities.

What are the requirements for this General Manager role?expand_more

To qualify for the General Manager at Marriott Vacations Worldwide position, applicants should have: 2-year degree in Business Administration, Hotel and Restaurant Management, or related major with 8 years experience; 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 6 years experience; Property industry work experience; and Maintain legally required Condominium Management license within the State of property.

Where is the General Manager role at Marriott Vacations Worldwide located?expand_more

General Manager at Marriott Vacations Worldwide is based in Cole County, Missouri, United States. This is a on-site role.

Is this General Manager job remote, hybrid, or on-site?expand_more

Marriott Vacations Worldwide has listed this General Manager role as on-site.

How much experience is required for this General Manager role?expand_more

General Manager at Marriott Vacations Worldwide typically requires 6+ years of relevant experience at the lead level.

What skills do you need for the General Manager role at Marriott Vacations Worldwide?expand_more

Key skills for General Manager at Marriott Vacations Worldwide include Business Administration; Hotel And Restaurant Management; Management Operations; Sales And Marketing; Finance And Accounting; Condominium Management License; Revenue Management; and Food And Beverage.

What education is required for General Manager at Marriott Vacations Worldwide?expand_more

Educational requirements for this role: 2-year degree in Business Administration, Hotel and Restaurant Management, or related major; and 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major.