Fulfillment Specialist
Not Disclosed•Full-TimeOn-site
location_on3322, East Saint Clair Street, Rivoli Park, Near Eastside, Indianapolis, Marion County, Indiana, 46201, United States
About Delta Faucet
At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers.
Our people are our greatest assets. We value different perspectives and foster an inclusive environment where you can shape the future of our brand while working alongside passionate professionals committed to excellence and innovation.
Work location
Work model: On-site
3322, East Saint Clair Street, Rivoli Park, Near Eastside, Indianapolis, Marion County, Indiana, 46201, United States
Indianapolis, Indiana
Key Responsibilities
- check_circleOwn fulfillment service performance across assigned customers, channels, or programs
- check_circleServe as primary logistics contact for key strategic customers on service-related topics
- check_circleTranslate customer service requirements into operational capabilities and execution models
- check_circleLead root cause analysis and corrective action efforts for recurring service failures
- check_circlePartner directly with strategic customers on service performance and network alignment initiatives
- check_circleSupport onboarding of new customers, programs, or fulfillment models to ensure operational readiness
- check_circleCoordinate with cross-functional teams to align service execution and resolve complex fulfillment issues
- check_circleLead continuous improvement initiatives with measurable performance and customer benefits
- check_circleDefine, document, and standardize fulfillment service processes and best practices
- check_circleMonitor and analyze key service performance indicators such as OTIF and order accuracy
- check_circleDevelop insights and recommendations to improve service consistency and reduce failure-related costs
- check_circleProvide guidance during service escalations while balancing customer impact with operational constraints
Requirements
- verifiedBachelor's degree in Supply Chain, Logistics, Business, Industrial Engineering, or related field
- verified3-5 years of progressive experience in Fulfillment, logistics, or supply chain operations
- verifiedLean, Six Sigma, or continuous improvement certification preferred
Nice to Have
Experience working directly with strategic or national customers in a service or operations capacity. Experience with Fulfillment systems (WMS, TMS, order management). Exposure to retail, wholesale, or omnichannel fulfillment models. Experience supporting process design, capability launches, or network changes. Lean, Six Sigma, or continuous improvement certification.
Benefits & Perks
check_circleComprehensive benefit plans including retirement and savingscheck_circleTuition reimbursement programcheck_circleEmployee incentive programscheck_circleResources for mental, physical, and financial wellbeingcheck_circleLinkedIn Learning accesscheck_circlePaid volunteer day annuallycheck_circleFour employee-led Business Resource Groups
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Skills, education and keywords
Skills: WMS, TMS, Lean, Six Sigma.
Education: Bachelor's degree in Supply Chain, Logistics, Business, Industrial Engineering, or related field required.
Frequently asked questions about Fulfillment Specialist at Delta Faucet Company
What does a Fulfillment Specialist at Delta Faucet Company do?expand_more
Day-to-day, the Fulfillment Specialist at Delta Faucet Company will own fulfillment service performance across assigned customers, channels, or programs; serve as primary logistics contact for key strategic customers on service-related topics; translate customer service requirements into operational capabilities and execution models; and lead root cause analysis and corrective action efforts for recurring service failures.
What are the requirements for this Fulfillment Specialist role?expand_more
Delta Faucet Company is looking for candidates who meet the following requirements: Bachelor's degree in Supply Chain, Logistics, Business, Industrial Engineering, or related field; 3-5 years of progressive experience in Fulfillment, logistics, or supply chain operations; and Lean, Six Sigma, or continuous improvement certification preferred.
Where is the Fulfillment Specialist role at Delta Faucet Company located?expand_more
Fulfillment Specialist at Delta Faucet Company is based in 3322, East Saint Clair Street, Rivoli Park, Near Eastside, Indianapolis, Marion County, Indiana, 46201, United States. This is a on-site role.
Is this Fulfillment Specialist job remote, hybrid, or on-site?expand_more
Delta Faucet Company has listed this Fulfillment Specialist role as on-site.
How much experience is required for this Fulfillment Specialist role?expand_more
Fulfillment Specialist at Delta Faucet Company typically requires 3–5 years of relevant experience at the mid level level.
What skills do you need for the Fulfillment Specialist role at Delta Faucet Company?expand_more
Key skills for Fulfillment Specialist at Delta Faucet Company include WMS; TMS; Lean; and Six Sigma.
What education is required for Fulfillment Specialist at Delta Faucet Company?expand_more
Educational requirements for this role: Bachelor's degree in Supply Chain, Logistics, Business, Industrial Engineering, or related field required.
What category does the Fulfillment Specialist role belong to?expand_more
Fulfillment Specialist at Delta Faucet Company is part of the customer services job category on Recrutus.