Front Office/Medical receptionist
Not Disclosed•Full-TimeOn-site
location_on301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States
About the Practice
We are a busy, well-established acupuncture practice deeply rooted in a traditional Chinese and Asian community. Our mission is to deliver effective Traditional Chinese Medicine (TCM) treatments to a diverse population, prioritizing wellness and holistic care.
About the Role
As our Clinic Receptionist and Assistant, you will be the first face our patients see and the voice behind the phone. This role is designed for someone passionate about wellness and serving others. You will manage the front desk operations, ensuring a calm and professional environment from the moment patients arrive to when they leave.
Your day will involve greeting and checking in patients, managing complex appointment schedules, and handling financial transactions including co-pays and payments. Beyond administrative duties, you will assist the care team with herb dispensary tasks, room turnover, and light cleaning. You will also serve as a key liaison for insurance eligibility checks, billing, and resolving issues with insurance companies, while coordinating credentialing for our providers.
Who We Are Looking For
We seek an outstanding candidate who is proactive, organized, and attentive to detail. You must possess a friendly and calming presence, with professional communication skills and a clean, professional appearance. Fluency in both English and Chinese (Mandarin or Cantonese) is required; proficiency in other languages is a plus. While experience in acupuncture or alternative medicine is preferred, a strong desire to learn is equally important.
Hiring Process
Interested candidates should submit their application highlighting their bilingual capabilities and relevant experience. We look forward to meeting the person who will help us continue our tradition of care.
Equal Opportunity
We are an equal opportunity employer committed to diversity and inclusion in our workplace.
Work location
Work model: On-site
301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States
Seattle, Washington
Key Responsibilities
- check_circlePrepare front desk for opening and closing
- check_circleGreet and check in/out patients
- check_circleCollect co-pays and payments on account
- check_circleAssist care team with herb dispensary and room turnover
- check_circleCheck insurance eligibility online or by phone
- check_circleBill insurance and record payments
- check_circleResolve issues with insurance companies via phone
- check_circleManage administrative duties related to patient records
- check_circleCoordinate credentialing and re-credentialing for providers
- check_circleSchedule and manage appointments
- check_circleAnswer phones and emails regarding patient inquiries
Requirements
- verifiedBilingual fluency in English and Chinese (Mandarin or Cantonese)
- verifiedBasic computer skills for administrative work
Nice to Have
Experience with acupuncture or alternative medicine, or a strong desire to learn. Fluency in languages other than English and Chinese (Mandarin or Cantonese).
Benefits & Perks
check_circlePaid time offcheck_circlePaid parkingcheck_circleEmployee discount
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Frequently asked questions about Front Office/Medical receptionist at H.Y Group
What does a Front Office/Medical receptionist at H.Y Group do?expand_more
Day-to-day, the Front Office/Medical receptionist at H.Y Group will prepare front desk for opening and closing; greet and check in/out patients; collect co-pays and payments on account; and assist care team with herb dispensary and room turnover.
What are the requirements for this Front Office/Medical receptionist role?expand_more
H.Y Group is looking for candidates who meet the following requirements: Bilingual fluency in English and Chinese (Mandarin or Cantonese); and Basic computer skills for administrative work.
Where is the Front Office/Medical receptionist role at H.Y Group located?expand_more
Front Office/Medical receptionist at H.Y Group is based in 301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States. This is a on-site role.
Is this Front Office/Medical receptionist job remote, hybrid, or on-site?expand_more
H.Y Group has listed this Front Office/Medical receptionist role as on-site.
How much experience is required for this Front Office/Medical receptionist role?expand_more
Candidates for Front Office/Medical receptionist at H.Y Group should have entry level.
What skills do you need for the Front Office/Medical receptionist role at H.Y Group?expand_more
Key skills for Front Office/Medical receptionist at H.Y Group include English; Chinese; Mandarin; Cantonese; Acupuncture; Alternative Medicine; and TCM.
What category does the Front Office/Medical receptionist role belong to?expand_more
Front Office/Medical receptionist at H.Y Group is part of the admin job category on Recrutus.
About H.Y Group
H.Y Group operates as a diversified entity within the international trade and development sector, with its headquarters located in Beirut. The organization delivers comprehensive solutions across multiple key industries, including trading, manufacturing, agriculture, construction, and pharmaceuticals. By integrating these diverse operational areas, the company addresses complex market needs while maintaining a focus on quality and reliability.
Serving clients and communities throughout the Middle East and Africa, H.Y Group aims to foster innovation and support economic growth in the regions where it maintains a footprint. The business model emphasizes ethical standards and community empowerment as core components of its operational strategy. This approach is designed to create sustainable value for stakeholders and the broader areas of operation.
The company's presence spans a wide geographic scope, connecting various sectors to drive development. Through its commitment to high-quality outputs and responsible practices, H.Y Group continues to navigate the challenges of international commerce and regional development.
Browse more roles: All H.Y Group jobs, admin jobs on Recrutus.