Front Desk Insurance Administrator
Not Disclosed•Full-TimeOn-site
location_on300, South Commerce Street, Harlingen, Cameron County, Texas, 78550, United States
About the Role
We are seeking a high-energy Front Desk Insurance Coordinator to serve as the primary face of our agency. This position is designed for a detail-oriented professional who thrives in a fast-paced environment and possesses a foundational understanding of insurance products. You will be the vital link between our production team and our clients, managing front-office operations with a service-oriented mindset.
In this role, you will greet walk-in clients and manage a multi-line phone system, providing initial assistance for Property & Casualty, Life & Health, and Medicare Supplement inquiries. Your day will involve processing insurance applications, endorsements, and ACORD forms with a zero-error mindset, while also coordinating the agency calendar and digital filing systems. Additionally, you will play a key part in client support by intaking initial claim information and verifying coverage accurately and timely.
Hiring Process
Interested candidates should submit their resume and a brief cover letter highlighting their bilingual capabilities and relevant industry experience. Selected applicants will be invited for an initial screening call followed by an in-person interview to discuss role expectations and team fit.
Our Culture
We value professionalism and accuracy above all else. As the first point of contact for our community, you will represent our agency with integrity and a commitment to excellence. We are looking for someone who not only understands the technical aspects of insurance but also connects genuinely with clients in both English and Spanish.
Work location
Work model: On-site
300, South Commerce Street, Harlingen, Cameron County, Texas, 78550, United States
Harlingen, Texas
Key Responsibilities
- check_circleGreet walk-in clients and manage a multi-line phone system with professional etiquette
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Frequently asked questions about Front Desk Insurance Administrator at Greer & Associates
What does a Front Desk Insurance Administrator at Greer & Associates do?expand_more
In this Front Desk Insurance Administrator at Greer & Associates role, you will greet walk-in clients and manage a multi-line phone system with professional etiquette; process insurance applications, endorsements, and acord forms to ensure compliance; manage the agency calendar, schedule appointments, and coordinate digital filing and mail distribution; and intake initial claim information and verify coverage for clients in a timely and accurate manner.
What are the requirements for this Front Desk Insurance Administrator role?expand_more
To qualify for the Front Desk Insurance Administrator at Greer & Associates position, applicants should have: Fluent in English and Spanish; Previous experience or strong working knowledge of P&C, Life & Health, or Medicare Supplements; Active Texas General Lines Agent License (P&C or Life, Accident, Health) preferred; and Familiarity with Agency Management Systems (AMS) such as Hawksoft.
Where is the Front Desk Insurance Administrator role at Greer & Associates located?expand_more
Front Desk Insurance Administrator at Greer & Associates is based in 300, South Commerce Street, Harlingen, Cameron County, Texas, 78550, United States. This is a on-site role.