Front Desk Concierge
Not Disclosed•Full-TimeOn-site
location_onPike Street, Central Business District, First Hill, Seattle, King County, Washington, 98191, United States
About Stratton Amenities
Stratton Amenities is a hospitality services company providing concierge, front desk, and guest experience programs to Class A commercial and residential properties throughout the United States. Our mission is simple: create exceptional experiences for every tenant, guest, visitor, and client we serve.
About the Role
The Front Desk Concierge serves as the first point of contact for tenants, guests, visitors, vendors, and contractors entering the property. This role is responsible for delivering a professional, welcoming, and hospitality-focused experience while assisting with access control, visitor management, customer service, and general front desk operations.
The ideal candidate is polished, dependable, service-oriented, and enjoys interacting with people in a professional environment. You will be the face of the building, creating a positive first impression for everyone who enters and ensuring a seamless experience from the moment they arrive.
Work location
Work model: On-site
Pike Street, Central Business District, First Hill, Seattle, King County, Washington, 98191, United States
Seattle, Washington
Key Responsibilities
- check_circleWelcome and greet tenants, guests, visitors, vendors, and contractors
- check_circleRegister visitors and maintain visitor management records
- check_circleIssue visitor badges and access credentials as required
- check_circleVerify guest access and communicate with tenants regarding visitor arrivals
- check_circleAnswer questions regarding the property, building amenities, and surrounding area
- check_circleMonitor lobby activity and maintain awareness of building operations
- check_circleReport safety concerns, maintenance issues, suspicious activity, and incidents
- check_circleSupport building events and special activities as needed
- check_circleComplete daily reports and documentation accurately and on time
Requirements
- verifiedHigh school diploma or equivalent
- verifiedMinimum one year of customer service, hospitality, concierge, front desk, guest services, hotel, residential, or related experience
- verifiedStrong verbal and written communication skills
- verifiedAbility to use computers, tablets, and visitor management systems
Nice to Have
Concierge services, hotel front desk operations, luxury residential communities, commercial office buildings, customer service or guest services, reception or administrative support.
Benefits & Perks
check_circleHealth, dental, and vision insurancecheck_circlePaid time offcheck_circlePaid training
Similar Job Opportunities
Skills, education and keywords
Skills: Customer Service, Hospitality, Concierge, Front Desk, Guest Services, Hotel Front Desk Operations, Reception, Administrative Support, Visitor Management Systems, Computers.
Education: High school diploma or equivalent required.
Frequently asked questions about Front Desk Concierge at Stratton Amenities
What does a Front Desk Concierge at Stratton Amenities do?expand_more
In this Front Desk Concierge at Stratton Amenities role, you will welcome and greet tenants, guests, visitors, vendors, and contractors; register visitors and maintain visitor management records; issue visitor badges and access credentials as required; and verify guest access and communicate with tenants regarding visitor arrivals.
What are the requirements for this Front Desk Concierge role?expand_more
Stratton Amenities is looking for candidates who meet the following requirements: High school diploma or equivalent; Minimum one year of customer service, hospitality, concierge, front desk, guest services, hotel, residential, or related experience; Strong verbal and written communication skills; and Ability to use computers, tablets, and visitor management systems.
Where is the Front Desk Concierge role at Stratton Amenities located?expand_more
Front Desk Concierge at Stratton Amenities is based in Pike Street, Central Business District, First Hill, Seattle, King County, Washington, 98191, United States. This is a on-site role.
Is this Front Desk Concierge job remote, hybrid, or on-site?expand_more
Stratton Amenities has listed this Front Desk Concierge role as on-site.
How much experience is required for this Front Desk Concierge role?expand_more
Candidates for Front Desk Concierge at Stratton Amenities should have entry level.
What skills do you need for the Front Desk Concierge role at Stratton Amenities?expand_more
Key skills for Front Desk Concierge at Stratton Amenities include Customer Service; Hospitality; Concierge; Front Desk; Guest Services; Hotel Front Desk Operations; Reception; and Administrative Support.
What education is required for Front Desk Concierge at Stratton Amenities?expand_more
Educational requirements for this role: High school diploma or equivalent required.
What category does the Front Desk Concierge role belong to?expand_more
Front Desk Concierge at Stratton Amenities is part of the admin job category on Recrutus.