Front Desk Associate - Part-Time
Not Disclosed•Part-TimeOn-site
location_on613, North Eutaw Street, Mount Vernon, Baltimore, Maryland, 21201, United States
About the Team
Pratum Companies is a growing organization dedicated to providing superior management services to residents and owners. We are a strong team focused on creating the best possible experience for our communities. We pride ourselves on offering a competitive environment where talented professionals can contribute to a diverse and inclusive workforce.
About the Role
As a Front Desk/Security team member, you will serve as the initial point of contact within a property management setting. This role is designed to support the property management team by handling general front desk duties, including managing phones, emails, and scheduling appointments. You will assist with resident applications, manage maintenance tickets, and help maintain security standards while supporting various community projects.
This position requires a candidate who is detail-oriented, energetic, and possesses a "can-do" attitude. You will be responsible for delivering high-quality customer service to owners, guests, vendors, and prospective residents, addressing concerns with professionalism and finding effective solutions. Your day will involve ensuring the lobby and common areas remain clean and organized, distributing resident notices, and acting as a liaison between residents and the maintenance team.
Hiring Process
We are currently seeking candidates for multiple openings. If you share our desire to be the best for our residents and communities, we encourage you to apply. For more information about our company culture and benefits, please visit our careers page at pratumco.com.
Equal Opportunity
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
Work location
Work model: On-site
613, North Eutaw Street, Mount Vernon, Baltimore, Maryland, 21201, United States
Baltimore, Maryland
Key Responsibilities
- check_circleAnswer phones, transfer calls, and take detailed messages
- check_circleManage administrative tasks including supply purchasing and copying
- check_circleMaintain cleanliness and organization of lobby and common areas
- check_circleAddress upset customers and determine effective solutions
- check_circleProvide customer service to owners, guests, vendors, and residents
- check_circleDistribute resident notices and ensure proper delivery
- check_circleAccept, enter, and follow up on maintenance service requests
Requirements
- verifiedComputer skills (Microsoft)
- verifiedBilingual in Spanish (preferred)
- verifiedAbility to work flexible schedule including weekends
Nice to Have
Bilingual in Spanish
Benefits & Perks
check_circleMedical, Dental & Vision insurancecheck_circlePrescription Drug Programcheck_circlePaid Vacation, Holidays, and Personal/Sick Leavecheck_circleCompany Paid Life InsuranceCompany Paid AD&D Insurance
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Frequently asked questions about Front Desk Associate - Part-Time at Pratum Companies
What does a Front Desk Associate - Part-Time at Pratum Companies do?expand_more
In this Front Desk Associate - Part-Time at Pratum Companies role, you will answer phones, transfer calls, and take detailed messages; manage administrative tasks including supply purchasing and copying; maintain cleanliness and organization of lobby and common areas; and address upset customers and determine effective solutions.
What are the requirements for this Front Desk Associate - Part-Time role?expand_more
To qualify for the Front Desk Associate - Part-Time at Pratum Companies position, applicants should have: Computer skills (Microsoft); Bilingual in Spanish (preferred); and Ability to work flexible schedule including weekends.
Where is the Front Desk Associate - Part-Time role at Pratum Companies located?expand_more
Front Desk Associate - Part-Time at Pratum Companies is based in 613, North Eutaw Street, Mount Vernon, Baltimore, Maryland, 21201, United States. This is a on-site role.
Is this Front Desk Associate - Part-Time job remote, hybrid, or on-site?expand_more
Pratum Companies has listed this Front Desk Associate - Part-Time role as on-site.
How much experience is required for this Front Desk Associate - Part-Time role?expand_more
Candidates for Front Desk Associate - Part-Time at Pratum Companies should have mid level.
What skills do you need for the Front Desk Associate - Part-Time role at Pratum Companies?expand_more
Key skills for Front Desk Associate - Part-Time at Pratum Companies include Microsoft; and Spanish.
What category does the Front Desk Associate - Part-Time role belong to?expand_more
Front Desk Associate - Part-Time at Pratum Companies is part of the part time job category on Recrutus.