Front Desk Associate
Not Disclosed•Full-TimeOn-site
location_on681, East Diamond Avenue, Gaithersburg, Montgomery County, Maryland, 20880, United States
About CCI Health Services
CCI Health Services is dedicated to delivering high-quality, accessible care to community members, leading the way toward a more equitable healthcare system for everyone.
About the Role
The WIC Front Office Associate (FOA) serves as a vital support pillar across various WIC sites within our organization. This role is designed to ensure the delivery of high-quality, cost-efficient, and culturally sensitive services that strictly comply with all Federal, State, and Local agency policies and procedures. As a FOA, you will provide essential front office support and administrative assistance, acting as the first point of contact for program participants. The position involves traveling to different locations as needed while maintaining a designated home site, ensuring that every participant receives accurate information on the certifying process, program benefits, and the proper use of eWIC cards.
Why Work at CCI?
We offer a comprehensive support system for our team members, including an extensive benefits plan and a generous PTO plan. Our commitment to your financial and professional growth includes a 403B Retirement Plan with an employer match of up to 4%, tuition reimbursement, and continuing education assistance for certifications and conferences. Additionally, our providers are insured for malpractice under the Federal Tort Claims Act.
Equal Opportunity Employer
CCI Health Services is an Equal Opportunity Employer.
Work location
Work model: On-site
681, East Diamond Avenue, Gaithersburg, Montgomery County, Maryland, 20880, United States
Gaithersburg, Maryland
Key Responsibilities
- check_circleTravel to assigned WIC sites to provide front office support and administrative assistance
- check_circleObtain and document proof of residence, identity, pregnancy, and income accurately
- check_circleComplete administrative tasks including photocopying, scanning, and setting up WIC folders
- check_circleReceive deliveries and log inventory as needed
- check_circleMaintain a clean and organized front desk area and a positive professional demeanor
- check_circleAnswer telephone calls promptly, refer urgent matters, and communicate messages accurately
- check_circleGreet program participants in a professional manner and address their questions
- check_circleProvide information on WIC foods, vendors, and proper use of the eWIC card
- check_circleSchedule initial and return appointments and update participant contact information in the system
- check_circleExplain the certifying process, participant rights, and program benefits to applicants
Requirements
- verifiedHigh school diploma or GED
- verifiedProficient in Microsoft Office Suite (Outlook, Word, PowerPoint)
- verifiedExperience in a front desk or customer service role preferred
Nice to Have
Experience in a front desk or customer service role.
Benefits & Perks
check_circleExtensive benefits plancheck_circleGenerous PTO Plancheck_circle403B Retirement Plan with employer match up to 4%check_circleTuition ReimbursementContinuing education assistance for certifications and conferences
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Skills, education and keywords
Skills: Microsoft Office Suite, Outlook, Word, Powerpoint.
Education: High school diploma or GED required.
Frequently asked questions about Front Desk Associate at Westchester Community Health Center
What does a Front Desk Associate at Westchester Community Health Center do?expand_more
Day-to-day, the Front Desk Associate at Westchester Community Health Center will travel to assigned wic sites to provide front office support and administrative assistance; obtain and document proof of residence, identity, pregnancy, and income accurately; complete administrative tasks including photocopying, scanning, and setting up wic folders; and receive deliveries and log inventory as needed.
What are the requirements for this Front Desk Associate role?expand_more
Westchester Community Health Center is looking for candidates who meet the following requirements: High school diploma or GED; Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint); and Experience in a front desk or customer service role preferred.
Where is the Front Desk Associate role at Westchester Community Health Center located?expand_more
Front Desk Associate at Westchester Community Health Center is based in 681, East Diamond Avenue, Gaithersburg, Montgomery County, Maryland, 20880, United States. This is a on-site role.
Is this Front Desk Associate job remote, hybrid, or on-site?expand_more
Westchester Community Health Center has listed this Front Desk Associate role as on-site.
How much experience is required for this Front Desk Associate role?expand_more
Candidates for Front Desk Associate at Westchester Community Health Center should have mid level.
What skills do you need for the Front Desk Associate role at Westchester Community Health Center?expand_more
Key skills for Front Desk Associate at Westchester Community Health Center include Microsoft Office Suite; Outlook; Word; and Powerpoint.
What education is required for Front Desk Associate at Westchester Community Health Center?expand_more
Educational requirements for this role: High school diploma or GED required.
What category does the Front Desk Associate role belong to?expand_more
Front Desk Associate at Westchester Community Health Center is part of the admin job category on Recrutus.
About Westchester Community Health Center
Westchester Community Health Center operates within the Hospitals and Health Care industry, headquartered in Mount Vernon, New York. Formerly known as Mount Vernon Neighborhood Health Center, this 501(c)(3) non-profit organization functions as a federally qualified health center. The facility maintains a physical footprint of eight locations alongside two mobile units to ensure broad accessibility across the region.
The organization serves residents in Westchester County and the Bronx, delivering high-quality primary, preventative, and affordable health care. Services are designed to support adults, teens, and children with a focus on improving overall health and quality of life. The operational approach emphasizes humane care, dignity, and respect for every patient.
As a dedicated non-profit entity, the center provides essential support services alongside medical treatment. The network aims to bridge gaps in health access for diverse populations throughout the served communities, maintaining a commitment to affordable care standards.
Browse more roles: All Westchester Community Health Center jobs, admin jobs on Recrutus.