Front Desk Agent (Japanese Speaking)
Not Disclosed•Full-TimeOn-site
location_onWelo Street, Makakilo City, Kapolei, Honolulu County, Hawaii, 96707, United States
Join the Magic at Aulani
Come and join the magic with Aulani, A Disney Resort and Spa. As a Front Desk Agent, you play an important role in providing the first and lasting impression of Aulani's guest services. You will be responsible for greeting guests, checking them in and out of hotel rooms and villas, and assisting guests to enhance their stay through providing information regarding resort services, activities, and surrounding areas.
Your day will involve interacting with guests both face-to-face and via phone, stationed both indoors at the Front Desk and outdoors at the Porte Cochere area to provide assistance at any time throughout the day and night. You will handle a high volume of transactions and utilize service recovery methods to ensure every guest has a magical experience.
Benefits & Perks
We offer a comprehensive compensation package including 100% full coverage of healthcare for you and your eligible dependents, tuition paid upfront at network schools, free lunch, free parking, and free theme park admission.
Application Process
To apply, click "Apply for this job" below. The employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.
Equal Opportunity
Aulani is an equal opportunity employer committed to diversity and inclusion.
Work location
Work model: On-site
Welo Street, Makakilo City, Kapolei, Honolulu County, Hawaii, 96707, United States
Kapolei, Hawaii
Key Responsibilities
- check_circleStay calm in stressful situations and follow emergency procedures
- check_circleStation at Front Desk and Porte Cochere to assist guests day and night
Similar Job Opportunities
Frequently asked questions about Front Desk Agent (Japanese Speaking) at 'Alohilani Resort Waikiki Beach
What does a Front Desk Agent (Japanese Speaking) at 'Alohilani Resort Waikiki Beach do?expand_more
In this Front Desk Agent (Japanese Speaking) at 'Alohilani Resort Waikiki Beach role, you will stay calm in stressful situations and follow emergency procedures; station at front desk and porte cochere to assist guests day and night; handle high volume transactions using various payment methods; and maintain professional image while ensuring guest privacy.
What are the requirements for this Front Desk Agent (Japanese Speaking) role?expand_more
To qualify for the Front Desk Agent (Japanese Speaking) at 'Alohilani Resort Waikiki Beach position, applicants should have: Proficient in English and Japanese Language; Previous cash handling experience; Previous computer experience; Must be at least 18 years of age; and Full availability for any shift, seven (7) days per week.
Where is the Front Desk Agent (Japanese Speaking) role at 'Alohilani Resort Waikiki Beach located?expand_more
Front Desk Agent (Japanese Speaking) at 'Alohilani Resort Waikiki Beach is based in Welo Street, Makakilo City, Kapolei, Honolulu County, Hawaii, 96707, United States. This is a on-site role.
Is this Front Desk Agent (Japanese Speaking) job remote, hybrid, or on-site?expand_more
'Alohilani Resort Waikiki Beach has listed this Front Desk Agent (Japanese Speaking) role as on-site.