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  1. Home
  2. chevron_right
  3. customer services
  4. chevron_right
  5. Japan Member Services Vacation Advisor
'Alohilani Resort Waikiki Beach logo

Japan Member Services Vacation Advisor

Not Disclosed•Full-TimeRemote

location_onKuakahi Street, Village Park, Waipahu, Honolulu County, Hawaii, 96797, United States

Apply Now

About the Role & Team

Imagine spending your day helping families from Japan plan the trip of a lifetime at the happiest place on earth – Disney! Japanese-Speaking Vacation Advisors are the essential link between Disney Vacation Club Members and our unparalleled Parks and Resorts in the US, Asia, Europe, voyages on the Disney Cruise Line, and trips to far-flung destinations through Adventures by Disney.

This full-time position is located remotely on the island of Oahu. You will report to the Member Services Manager and serve as the primary point of contact for Japanese-speaking members, ensuring they receive the warmth and enthusiasm that defines the Disney experience.

Work location

Work model: Remote

location_on

Kuakahi Street, Village Park, Waipahu, Honolulu County, Hawaii, 96797, United States

Waipahu, Hawaii

Key Responsibilities

  • check_circleAssist Members in planning customized trips that enhance their time and resources
  • check_circleOffer expert advice on travel options and amenities at Disney destinations
  • check_circleResolve member concerns and provide solutions to ensure a magical experience
  • check_circleStay updated with the latest Disney news and offerings to provide current information

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Skills, education and keywords

Skills: Japanese, English, Microsoft Office Suite.

Education: High school degree or equivalent required.

Frequently asked questions about Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach

What does a Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach do?expand_more
Day-to-day, the Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach will assist members in planning customized trips that enhance their time and resources; offer expert advice on travel options and amenities at disney destinations; resolve member concerns and provide solutions to ensure a magical experience; and stay updated with the latest disney news and offerings to provide current information.
What are the requirements for this Japan Member Services Vacation Advisor role?expand_more
To qualify for the Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach position, applicants should have: Native-level Japanese and professional English fluency; High school degree or equivalent; Proficiency in Microsoft Office Suite; High-speed internet connection; Private work environment at home on Oahu; and Availability to work 2 pm to 10 pm Hawaii time.
Where is the Japan Member Services Vacation Advisor role at 'Alohilani Resort Waikiki Beach located?expand_more
Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach is based in Kuakahi Street, Village Park, Waipahu, Honolulu County, Hawaii, 96797, United States. This is a remote role.
bookmark
check_circle
Collaborate with other departments to ensure seamless service and member satisfaction
  • check_circleParticipate in continuous training and development programs to stay knowledgeable about Disney products
  • check_circleProvide information to Japanese-speaking Disney Vacation Club Members about resorts, cruises, and activities
  • check_circleDocument member interactions accurately on the computer system
  • Requirements

    • verifiedNative-level Japanese and professional English fluency
    • verifiedHigh school degree or equivalent
    • verifiedProficiency in Microsoft Office Suite
    • verifiedHigh-speed internet connection
    • verifiedPrivate work environment at home on Oahu
    • verifiedAvailability to work 2 pm to 10 pm Hawaii time
    • verifiedAbility to occasionally work at Aulani resort

    Nice to Have

    At least 1 year of experience in the hospitality industry. Experience in a call center atmosphere. Knowledge of Disney Vacation Club products and services. Strong customer service skills with the ability to handle high-stress situations effectively.

    Benefits & Perks

    check_circleHealth and savings benefitscheck_circleEducational opportunitiescheck_circleSpecial extras only available at Disney
    'Alohilani Resort Waikiki Beach logo
    Company

    'Alohilani Resort Waikiki Beach

    Industry

    customer services

    View company profilearrow_forwardlanguageWebsite
    Quick Overview

    Experience

    1+ yrs (Entry Level)

    Education

    High school degree or equivalent required

    Job Type

    Full-Time

    Skills Required

    JapaneseEnglishMicrosoft Office Suite
    arrow_forward
    Is this Japan Member Services Vacation Advisor job remote, hybrid, or on-site?expand_more
    'Alohilani Resort Waikiki Beach has listed this Japan Member Services Vacation Advisor role as remote.
    How much experience is required for this Japan Member Services Vacation Advisor role?expand_more
    Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach typically requires 1+ years of relevant experience at the entry level level.
    What skills do you need for the Japan Member Services Vacation Advisor role at 'Alohilani Resort Waikiki Beach?expand_more
    Key skills for Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach include Japanese; English; and Microsoft Office Suite.
    What education is required for Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach?expand_more
    Educational requirements for this role: High school degree or equivalent required.
    What category does the Japan Member Services Vacation Advisor role belong to?expand_more
    Japan Member Services Vacation Advisor at 'Alohilani Resort Waikiki Beach is part of the customer services job category on Recrutus.
    Recrutus

    Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

    Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

    publiclanguageshare
    Job seekers
    Browse jobsCompanies hiringRemote jobsJobs by locationJobs by cityJobs by categoryJobs by skillCareer guidesCareer blogSalary insights
    Job types
    Contractor jobsFull-Time jobsIntern jobsOther jobsPart-Time jobsPer-Diem jobsTemporary jobsVolunteer jobs
    Top states
    Jobs in TexasJobs in CaliforniaJobs in New YorkJobs in FloridaJobs in North CarolinaJobs in VirginiaAll states →
    Top categories
    Healthcare & Nursing jobsLogistics & Warehouse jobsEngineering jobsIT jobsSales jobsHospitality & Catering jobsAccounting & Finance jobs
    Popular skills
    CDL-A jobsExcel jobsEnglish jobsMicrosoft Office jobs
    Featured employers
    Company
    About usFAQContactPrivacy policy

    Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

    © 2026 Recrutus. All rights reserved.
    Terms of serviceCookie policyAcceptable useDMCA policyEmployer termsCandidate terms
    US privacy notice
    Accessibility