Front Desk Agent
Not Disclosed•Full-TimeOn-site
location_on3919, Palmer Park Boulevard, Colorado Springs, El Paso County, Colorado, 80909, United States
About the Role
We are seeking a positive and friendly Front Desk Agent to serve as the welcoming face of our hotel. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive until they depart.
Your day will involve managing the check-in and check-out processes, issuing room keys, and handling payments with accuracy. You will act as a central hub for communication, coordinating closely with housekeeping staff to ensure room availability is up to date. Beyond logistics, you will build rapport with guests through friendly conversation, identifying their needs and describing the features and amenities of their rooms. Whether answering inquiries via phone, email, or in person, your goal is to provide a memorable customer service experience, even when navigating challenging situations.
Hiring Process
Interested candidates should submit their application highlighting their experience in hospitality and customer service. Selected applicants will be contacted for an interview to discuss their background and fit for our team.
Equal Opportunity
We are committed to creating a diverse and inclusive environment for all employees.
Work location
Work model: On-site
3919, Palmer Park Boulevard, Colorado Springs, El Paso County, Colorado, 80909, United States
Colorado Springs, Colorado
Key Responsibilities
- check_circleAssist guests with check-in and check-out processes
- check_circleIssue room keys and process payments
- check_circleMaintain communication with housekeeping staff to coordinate room availability
- check_circleTake reservations and answer questions via phone, email, and in-person
- check_circleBuild rapport with guests and identify their needs through friendly conversation
- check_circleDescribe the features and amenities of guest rooms
- check_circleEnsure compliance with health and quality standards
Requirements
- verifiedProficient in English
- verifiedComputer literacy
- verifiedFamiliarity with hospitality industry standards
Nice to Have
Knowledge of other languages.
Benefits & Perks
check_circleFlexible Scheduling
Similar Job Opportunities
Frequently asked questions about Front Desk Agent at Sweetwater Royalties LLC
What does a Front Desk Agent at Sweetwater Royalties LLC do?expand_more
Day-to-day, the Front Desk Agent at Sweetwater Royalties LLC will assist guests with check-in and check-out processes; issue room keys and process payments; maintain communication with housekeeping staff to coordinate room availability; and take reservations and answer questions via phone, email, and in-person.
What are the requirements for this Front Desk Agent role?expand_more
Sweetwater Royalties LLC is looking for candidates who meet the following requirements: Proficient in English; Computer literacy; and Familiarity with hospitality industry standards.
Where is the Front Desk Agent role at Sweetwater Royalties LLC located?expand_more
Front Desk Agent at Sweetwater Royalties LLC is based in 3919, Palmer Park Boulevard, Colorado Springs, El Paso County, Colorado, 80909, United States. This is a on-site role.
Is this Front Desk Agent job remote, hybrid, or on-site?expand_more
Sweetwater Royalties LLC has listed this Front Desk Agent role as on-site.
How much experience is required for this Front Desk Agent role?expand_more
Candidates for Front Desk Agent at Sweetwater Royalties LLC should have mid level.
What skills do you need for the Front Desk Agent role at Sweetwater Royalties LLC?expand_more
Key skills for Front Desk Agent at Sweetwater Royalties LLC include English.
What category does the Front Desk Agent role belong to?expand_more
Front Desk Agent at Sweetwater Royalties LLC is part of the hospitality & catering job category on Recrutus.
About Sweetwater Royalties LLC
Sweetwater Royalties is a base metals and industrial minerals royalty company with more than four million mineral acres and one million fee surface acres in Wyoming, Utah and Colorado (the “Land Grant”). The Land Grant assets date to the Pacific Railroad Act of 1862 and provide value through a diverse array of natural resources, primarily trona. Sweetwater provides its partners with opportunities to develop the natural resources on the Land Grant assets, access to grazing, and entry to the renewable energy sector. Sweetwater Royalties LLC is a privately held company established by Orion Mine Finance.
Browse more roles: All Sweetwater Royalties LLC jobs, hospitality & catering jobs on Recrutus.