Front Desk Agent

About the Company

Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach—from Miami to Manhattan to San Francisco—and many places in between.

The difference between a good community and a great one is determined by its amenities. That's why NFC exists: to provide your property with an unrivaled team of amenity experts well-versed in client satisfaction. Our company has more than a decade of experience providing facility management, design, programming, and social planning services to more than 350 communities across the country, making us the nation's leading provider of luxury lifestyle services.

NFC Amenity currently has over 2,500 service-minded team members based across the United States, including New York, Florida, Georgia, North Carolina, Tennessee, Virginia, Arizona, Illinois, Washington D.C., Maryland, New Jersey, Pennsylvania, Connecticut, Texas, California, Colorado, Massachusetts, Minnesota, Alabama, and Washington.

About the Role

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. You will work in a fast-paced environment where making eye contact and being welcoming are essential to creating a warm atmosphere.

In this role, you serve as the face of the property, ensuring smooth operations by effectively communicating with team members, property management, and residents or guests. Your day involves facilitating contractor arrivals and departures, managing realtor and potential homebuyer visits, and ensuring deliveries are signed for and distributed efficiently. You will also advise and remind residents and guests of property rules and regulations while promptly answering requests, phone calls, and concerns. We look for someone who enjoys interacting with residents and takes pride in looking sharp in their supplied uniform.

Hiring Process

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed during the interview process. If we don't contact you right away, we will keep your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

Our Culture

We are looking for candidates who work well independently and thrive in a fast-paced environment. We value front desk experience, hospitality, an outgoing personality, teamwork, the ability to multitask, flexibility, attention to detail, and a proactive attitude. Join a team dedicated to providing luxury lifestyle services and ensuring client satisfaction.