Front Desk Agent & Night Auditor
Not Disclosed•Full-TimeOn-site
location_onWill Clayton Parkway, Houston, Harris County, Texas, 77338, United States
About the Team
We are a full-service Holiday Inn hotel located in East Houston, dedicated to providing exceptional hospitality to our guests.
About the Role
We are seeking a Front Desk Agent to become an integral part of our team. In this role, you will accommodate patrons and identify areas of improvement to increase efficiency. You will serve as the first point of contact for our guests, ensuring a welcoming experience from arrival to departure.
Equal Opportunity
We are an equal opportunity employer committed to building a diverse and inclusive team.
Work location
Work model: On-site
Will Clayton Parkway, Houston, Harris County, Texas, 77338, United States
Houston, Texas
Key Responsibilities
- check_circleRegister and assign rooms to guests
- check_circleConfirm phone and online reservations
- check_circleRespond to guest needs, requests, and complaints
- check_circleCollect payment from departing guests
- check_circleKeep records of occupied rooms and guests
- check_circleCommunicate pertinent guest information to designated departments
Similar Job Opportunities
Frequently asked questions about Front Desk Agent & Night Auditor at The Common Man Family
What does a Front Desk Agent & Night Auditor at The Common Man Family do?expand_more
Day-to-day, the Front Desk Agent & Night Auditor at The Common Man Family will register and assign rooms to guests; confirm phone and online reservations; respond to guest needs, requests, and complaints; and collect payment from departing guests.
What are the requirements for this Front Desk Agent & Night Auditor role?expand_more
The Common Man Family is looking for candidates who meet the following requirements: Previous experience in customer service, front desk service, or other related fields.
Where is the Front Desk Agent & Night Auditor role at The Common Man Family located?expand_more
Front Desk Agent & Night Auditor at The Common Man Family is based in Will Clayton Parkway, Houston, Harris County, Texas, 77338, United States. This is a on-site role.
Is this Front Desk Agent & Night Auditor job remote, hybrid, or on-site?expand_more
The Common Man Family has listed this Front Desk Agent & Night Auditor role as on-site.