Front Desk Agent
Not Disclosed•Full-TimeOn-site
location_onNorth 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
About the Role
We are seeking a dedicated Front Desk Agent to become an integral part of our team. In this role, you will be the first point of contact for our patrons, responsible for accommodating guests while identifying opportunities to enhance operational efficiency.
Day in the Life
Your day will involve managing the front desk operations with a focus on guest satisfaction. You will register and assign rooms, confirm phone and online reservations, and collect payments from departing guests. Beyond administrative tasks, you will respond to guest needs, requests, and complaints, ensuring a seamless experience. You will also maintain accurate records of occupied rooms and guests, while communicating pertinent information to designated departments to ensure smooth coordination across the hotel.
Shift Requirements
This position requires open availability to meet hotel operational needs, specifically covering the 3 PM to 11 PM and 11 PM to 7 AM shifts. Weekend availability is also required.
Equal Opportunity
We are an equal opportunity employer committed to building a diverse and inclusive team.
Work location
Work model: On-site
North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States
Phoenix, Arizona
Key Responsibilities
- check_circleRegister and assign rooms to guests
- check_circleConfirm phone and online reservations
- check_circleRespond to guest needs, requests, and complaints
- check_circleCollect payment from departing guests
- check_circleKeep records of occupied rooms and guests
- check_circleCommunicate pertinent guest information to designated departments
Requirements
- verifiedPrevious experience in customer service, front desk service, or other related fields
- verifiedMust have open availability for hotel needs 3p-11p 11p-7a shifts
- verifiedMust be able to work weekends
Similar Job Opportunities
Frequently asked questions about Front Desk Agent at Motor Inn Auto Group
What does a Front Desk Agent at Motor Inn Auto Group do?expand_more
Day-to-day, the Front Desk Agent at Motor Inn Auto Group will register and assign rooms to guests; confirm phone and online reservations; respond to guest needs, requests, and complaints; and collect payment from departing guests.
What are the requirements for this Front Desk Agent role?expand_more
To qualify for the Front Desk Agent at Motor Inn Auto Group position, applicants should have: Previous experience in customer service, front desk service, or other related fields; Must have open availability for hotel needs 3p-11p 11p-7a shifts; and Must be able to work weekends.
Where is the Front Desk Agent role at Motor Inn Auto Group located?expand_more
Front Desk Agent at Motor Inn Auto Group is based in North 3rd Street, Central City, Phoenix, Maricopa County, Arizona, 85004, United States. This is a on-site role.
Is this Front Desk Agent job remote, hybrid, or on-site?expand_more
Motor Inn Auto Group has listed this Front Desk Agent role as on-site.
How much experience is required for this Front Desk Agent role?expand_more
Candidates for Front Desk Agent at Motor Inn Auto Group should have mid level.
What category does the Front Desk Agent role belong to?expand_more
Front Desk Agent at Motor Inn Auto Group is part of the hospitality & catering job category on Recrutus.
About Motor Inn Auto Group
The Motor Inn Auto Group is a group of seven locally owned auto dealerships located in Northern and Central Iowa. We offer a variety of automotive services at each of our locations including, new and used vehicle sales, help with financing through our lender network, service to all makes and models, parts availability for selected manufacturers and a few of our locations have body shop services. Motor Inn Auto Group stores are associated with many auto manufacturers including, Chevrolet, Ford, Lincoln, Dodge, Jeep, Toyota, GMC, Buick, Ram and Chrysler. Please visit our website to find the Motor Inn Auto Group store that is located closest to you. With stores located in in Estherville, Spirit Lake, Carroll, Algona, Le Mars, Knoxville and Orange City, we are available to you for all of your automotive needs!
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