FOH Manager
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Role
As a key leader within the restaurant, you will plan, organize, and coordinate the staff and resources of the service areas to ensure efficient, well-prepared, and profitable food and beverage operations. Reporting directly to the General Manager, this position is essential for maintaining the high standards that define our guest experience. You will be prepared to oversee other restaurant staff and resources as needed, requiring a comprehensive understanding of the responsibilities associated with the Bar Manager and Host/Hostess Manager roles.
Your day-to-day impact involves fostering a positive, safe, and welcoming environment. You will engage directly with guests to ensure satisfaction, conducting table touches and resolving complaints to turn dissatisfied visitors into returning guests. By imparting the importance of speed of service and acting with urgency, you will drive the operational rhythm of the restaurant. Additionally, you will support the General Manager in daily operations, monitor safety standards, and ensure sanitation protocols are strictly followed across all service areas.
Beyond operations, you will play a vital role in team development by hiring, training, and scheduling service staff. You will enforce uniform and appearance standards, prepare side work, and manage floor plans to ensure the restaurant is fully staffed for all shifts. Your leadership ensures that service staff are aware of promotions and provide exceptional service following all steps of service, while also handling critical managerial duties such as voids, comps, and check splitting.
Equal Opportunity Employer
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circlePlan and coordinate staff and resources for efficient food and beverage service
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Frequently asked questions about FOH Manager at Chickie's and Pete's
What does a FOH Manager at Chickie's and Pete's do?expand_more
A FOH Manager at Chickie's and Pete's is responsible for the following: Plan and coordinate staff and resources for efficient food and beverage service; Resolve guest complaints and conduct table touches to ensure satisfaction; Oversee cleaning of service areas and enforce sanitary food handling practices; and Monitor staff and guest actions to ensure safety and operational standards.
What are the requirements for this FOH Manager role?expand_more
Chickie's and Pete's is looking for candidates who meet the following requirements: English language proficiency; General accounting and math skills; Point-of-sale application knowledge; and Ability to operate POS systems, credit card machines, mixers, and hot beverage makers.
Where is the FOH Manager role at Chickie's and Pete's located?expand_more
FOH Manager at Chickie's and Pete's is based in On-site. This is a on-site role.
Is this FOH Manager job remote, hybrid, or on-site?expand_more
Chickie's and Pete's has listed this FOH Manager role as on-site.