FOH Hrly Manager
Not Disclosed•Full-TimeOn-site
location_onOn-site
About the Role
The Front of House (FOH) Supervisor at Chickie's & Pete's is responsible for planning, organizing, and coordinating staff and resources to ensure the efficient, well-prepared, and profitable service of food and beverages. This role serves as a critical support to the General Manager, overseeing daily restaurant operations and ensuring that all service standards are met. While the position does not include hiring, firing, disciplining, or scheduling authority, the FOH Supervisor acts as a key leader on the floor, stepping in to manage other staff and resources as needed based on the General Manager's discretion.
Day in the Life
Success in this role requires a positive attitude and the ability to engage with guests to ensure satisfaction through active table touches and prompt resolution of any complaints. The FOH Supervisor monitors the actions of both staff and guests to maintain a safe working and dining environment, ensuring that safety standards are followed and accident reports are completed promptly if injuries occur.
Daily responsibilities include overseeing the cleaning of service areas and equipment to maintain sanitation, ensuring staff adhere to proper uniform and appearance standards, and verifying that food handling practices are sanitary. The supervisor also ensures the team is aware of store, food, and beverage promotions and supports the General Manager in executing daily operations. From setting up and opening the location to checking out and closing the restaurant, the FOH Supervisor ensures the flow of service is seamless, including managing cash drawers, settling bar drawers, and handling Micros manager duties such as voids, comps, and splitting checks.
Culture & Opportunity
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value teamwork and the ability to adapt to different personalities while maintaining focus on the guest experience.
Work location
Work model: On-site
On-site
Key Responsibilities
- check_circlePlan and coordinate staff and resources for efficient food and beverage service
- check_circleResolve guest complaints and conduct table touches to ensure satisfaction
- check_circleOversee cleaning of service areas and equipment to maintain sanitation standards
- check_circleSupport the General Manager in daily restaurant operations and side work preparation
- check_circleSet up and open the location, and properly check out and close the location
- check_circlePerform Micros manager duties including voids, comps, and settling bar drawers
- check_circleMonitor service staff to ensure proper uniform, appearance, and food handling practices
- check_circleEnsure safe working and dining environments by monitoring staff and guest actions
Requirements
- verifiedGeneral accounting and math skills
- verifiedPoint of sale application knowledge
- verifiedEnglish language proficiency (speak and write)
Benefits & Perks
check_circlePaid Sick Leavecheck_circle401(k) retirement plancheck_circleHealth Care for qualified employeescheck_circleComplimentary shift mealcheck_circleSemi-Annual Employee Appreciation Days for qualified employeescheck_circleCommuter Transit Benefits
Similar Job Opportunities
Frequently asked questions about FOH Hrly Manager at Chickie's and Pete's
What does a FOH Hrly Manager at Chickie's and Pete's do?expand_more
In this FOH Hrly Manager at Chickie's and Pete's role, you will plan and coordinate staff and resources for efficient food and beverage service; resolve guest complaints and conduct table touches to ensure satisfaction; oversee cleaning of service areas and equipment to maintain sanitation standards; and support the general manager in daily restaurant operations and side work preparation.
What are the requirements for this FOH Hrly Manager role?expand_more
Chickie's and Pete's is looking for candidates who meet the following requirements: General accounting and math skills; Point of sale application knowledge; and English language proficiency (speak and write).
Where is the FOH Hrly Manager role at Chickie's and Pete's located?expand_more
FOH Hrly Manager at Chickie's and Pete's is based in On-site. This is a on-site role.
Is this FOH Hrly Manager job remote, hybrid, or on-site?expand_more
Chickie's and Pete's has listed this FOH Hrly Manager role as on-site.
How much experience is required for this FOH Hrly Manager role?expand_more
Candidates for FOH Hrly Manager at Chickie's and Pete's should have mid level.
What skills do you need for the FOH Hrly Manager role at Chickie's and Pete's?expand_more
Key skills for FOH Hrly Manager at Chickie's and Pete's include English; Point Of Sale Application; Pos Systems; Credit Card Machines; Mixers; Hot Beverage Makers; General Accounting; and Math Skills.
What category does the FOH Hrly Manager role belong to?expand_more
FOH Hrly Manager at Chickie's and Pete's is part of the hospitality & catering job category on Recrutus.
About Chickie's and Pete's
Chickie's and Pete's is a restaurant chain headquartered in Philadelphia, Pennsylvania, known for its unique sports bar experience and signature Crabfries. Founded in 1987 by Pete Ciarrocchi, the concept evolved from a family tradition rooted in the Ciarrocchi household's specific gravy recipe and Pete's own reinvention of French fries. The business began a decade earlier when Pete's parents purchased a taproom in the Mayfair neighborhood of Philadelphia, establishing a legacy of serving regulars with a friendly approach.
The brand gained prominence by becoming a staple at The Vet stadium, serving as a favorite concession spot for fans of local teams. Over the years, the company expanded its footprint to include ten locations across Philadelphia and New Jersey. The establishment has garnered recognition, including being voted the number one sports bar on the East Coast by ESPN.
In late 2009, the company introduced PLAY², a trademarked concept designed to transform the traditional sports viewing experience by encouraging patrons to actively participate in the game. This initiative represents a strategic platform for the brand's continued growth while maintaining its core identity as a family-run business dedicated to Philadelphia sports culture and cuisine.
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