Flight Services Specialist
Not Disclosed•Full-TimeOn-site
location_onNoDo, Omaha, Douglas County, Nebraska, 68102, United States
About the Role
The Flight Services Specialist role is a specialized position that combines key responsibilities from Fleet Management, designed to ensure the safety and efficiency of flight operations during non-standard hours. Acting as the primary liaison for pilots, vendors, and clients, this role is critical for maintaining seamless communication and operational continuity when the sun goes down.
You will serve as the overnight point of contact for flight crews and all other departments, managing flight assignments, planning, and real-time flight following. Your day-to-day involves monitoring aircraft in-flight status, handling weather updates, and coordinating responses to unscheduled events or diversions. Whether reviewing complex flight logs, verifying fuel expenses, or assessing new bookings against runway conditions and NOTAMs, you will ensure every detail is accounted for before a plane takes off.
This position requires a high degree of autonomy and initiative. You will be the first line of defense for recovering from mechanical issues, managing pop-up charter flights, and coordinating crew swaps. Beyond operational logistics, you will interact directly with members and owners via various channels, understanding when to escalate issues and ensuring that the Jet Linx core values and the promise to "Supply the High" are demonstrated in every interaction.
Work Environment & Schedule
This role operates on a shift schedule that includes overnight hours or a swing shift starting in the early morning. The specific overnight window runs from 4:00 PM to 2:30 AM, with a dedicated responsibility for handling phone calls between 2:30 AM and 4:30 AM. The position demands regular and predictable attendance to support the continuous nature of aviation operations.
About Jet Linx
Jet Linx is committed to providing a competitive compensation and benefits package to its team members. We foster a culture where individuals can exercise independent judgment and take initiative to resolve complex problems in a fast-paced environment. Our team values confidentiality, attention to detail, and the ability to adapt to frequent changes in procedures and outcomes.
Equal Opportunity Employer
Jet Linx is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.
Work location
Work model: On-site
NoDo, Omaha, Douglas County, Nebraska, 68102, United States
Omaha, Nebraska
Key Responsibilities
- check_circleServe as overnight liaison for flight crews regarding assignments, planning, and flight following
- check_circleBook pilot airlines for training events and crew swaps as needed
- check_circleAssist in recovering mechanical issues and pop-up flights with efficiency and effectiveness
- check_circleServe as overnight point of contact for wholesale charter flights including quote requests and trip changes
- check_circleUpdate off-fleet vendors on changes to currently booked flights and act as main shift contact
- check_circleSearch for hard quote options for clients and assist with invoicing of wholesale charter flights
- check_circleReview new bookings and flight changes assessing operational aspects like runway conditions and NOTAMS
- check_circleCoordinate flight releases and distribute crew briefings and trip sheets to relevant departments
Requirements
- verifiedBachelor's degree or equivalent
- verified2-5 years of aviation experience
- verifiedFamiliarity with FAA Regulations
- verifiedFamiliarity with Flight Operation System (FOS)
- verifiedProficient in Microsoft Office Suite
Benefits & Perks
check_circleHealth, dental, and vision insurancecheck_circle401(k) with 6% company matchcheck_circlePaid time offcheck_circleCompany paid life insuranceCompany paid short-term disability coverage
Similar Job Opportunities
Skills, education and keywords
Skills: Faa Regulations, General Aviation Flight Operations, Flight Operation System, Microsoft Office Suite.
Education: Bachelor's degree or equivalent experience.
Frequently asked questions about Flight Services Specialist at Jet Linx
What does a Flight Services Specialist at Jet Linx do?expand_more
A Flight Services Specialist at Jet Linx is responsible for the following: Serve as overnight liaison for flight crews regarding assignments, planning, and flight following; Book pilot airlines for training events and crew swaps as needed; Assist in recovering mechanical issues and pop-up flights with efficiency and effectiveness; and Serve as overnight point of contact for wholesale charter flights including quote requests and trip changes.
What are the requirements for this Flight Services Specialist role?expand_more
Jet Linx is looking for candidates who meet the following requirements: Bachelor's degree or equivalent; 2-5 years of aviation experience; Familiarity with FAA Regulations; Familiarity with Flight Operation System (FOS); and Proficient in Microsoft Office Suite.
Where is the Flight Services Specialist role at Jet Linx located?expand_more
Flight Services Specialist at Jet Linx is based in NoDo, Omaha, Douglas County, Nebraska, 68102, United States. This is a on-site role.
Is this Flight Services Specialist job remote, hybrid, or on-site?expand_more
Jet Linx has listed this Flight Services Specialist role as on-site.
How much experience is required for this Flight Services Specialist role?expand_more
Flight Services Specialist at Jet Linx typically requires 2–5 years of relevant experience at the mid level level.
What skills do you need for the Flight Services Specialist role at Jet Linx?expand_more
Key skills for Flight Services Specialist at Jet Linx include Faa Regulations; General Aviation Flight Operations; Flight Operation System; and Microsoft Office Suite.
What education is required for Flight Services Specialist at Jet Linx?expand_more
Educational requirements for this role: Bachelor's degree or equivalent experience.
What category does the Flight Services Specialist role belong to?expand_more
Flight Services Specialist at Jet Linx is part of the admin job category on Recrutus.
About Jet Linx
Jet Linx operates within the airlines and aviation industry, headquartered in Omaha, Nebraska. The company distinguishes itself through a localized business model for private jet travel rather than a national one. This strategy is designed to address individual client needs with a focused approach. By prioritizing local operations, Jet Linx provides a comprehensive solution for private aviation requirements that caters specifically to the user's personal schedule and preferences. The company aims to deliver unique benefits tailored to individual demands instead of serving mass markets. The organization maintains a network of base locations across more than 20 cities throughout the United States. These facilities include Atlanta, Austin, Boca Raton, Boston, Chicago, Dallas, Denver, Detroit, Fort Worth, Houston, Indianapolis, Miami, Minneapolis, Nashville, New York, Omaha, Salt Lake City, San Antonio, Scottsdale, St. Louis, Tulsa, and Washington D.C. The footprint of the company continues to expand, reflecting its commitment to accessible private aviation services in key metropolitan areas.
Browse more roles: All Jet Linx jobs, admin jobs on Recrutus.