Field Service Technician
Not Disclosed•Full-TimeOn-site
location_on86-42, 132nd Street, Queens, Queens County, New York, 11418, United States
About the Role
Our client, a global manufacturer of precision sheet-metal products, is seeking an experienced Field Service Technician to join their winning team in Queens. This role sits at the forefront of delivering exceptional customer service, serving as the critical link between product deployment and long-term customer success.
As a Field Service Technician, you will be responsible for the installation of new products, servicing existing customer equipment, and providing technical support via phone or email. You will ensure that customers receive top-notch support and that products perform optimally, directly enhancing customer loyalty and driving the company's success. You will act as a professional company representative, managing the final steps of product deployment and ongoing maintenance while maintaining the company's reputation for excellence.
Hiring Process
Please apply today to be immediately considered for this role. Elgen Staffing, the fastest growing staffing agency in New Jersey, will leverage effective recruiting methods to place you in this position successfully. We look forward to helping you find your dream job.
Work location
Work model: On-site
86-42, 132nd Street, Queens, Queens County, New York, 11418, United States
New York, New York
Key Responsibilities
- check_circlePerform new product installations, equipment start-up, and functional testing
- check_circleDocument machine data, service history, and quality information
- check_circleCommunicate with regional managers to ensure customer expectations are met
- check_circleMaintain prompt weekly communication of expenses and service reports
- check_circleMake recommendations for changes and improvements based on field service activities
- check_circleRead and interpret blueprints, drawings, schematics, and technical manuals
- check_circleConduct customer training and demonstrate products to support sales
- check_circleAssist customers with parts identification and ordering processes
Requirements
- verifiedTwo-year Technical Associate's Degree (Mechanical, Electrical, or Laser Technology) or equivalent technical school training and military/industrial experience
- verifiedMinimum two years of hands-on electronic/assembly repair experience
- verifiedValid, clean driver's license and credit card
- verifiedDemonstrated computer skills (Microsoft Office environment, internal network)
- verifiedExperience with computer hardware, BIOS, operating systems, networking, and CAD/CAM
- verifiedExperience using multimeters, oscilloscopes, and other electronic and precision mechanical equipment
Nice to Have
Experience with CNC fabrication machinery equipment repair. Experience with computer hardware, BIOS, operating systems, networking, and CAD/CAM.
Benefits & Perks
check_circle401(k) with company matchingcheck_circleDental insurancecheck_circleHealth insurancecheck_circleHealth savings accountcheck_circleLife insurancecheck_circlePaid time offcheck_circleVision insurance
Similar Job Opportunities
Skills, education and keywords
Skills: Blueprints, Drawings, Schematics, Manuals, Specifications, CNC Fabrication Machinery Equipment Repair, Microsoft Office, Computer Hardware, Bios, Operating Systems.
Education: Two-year Technical Associate's Degree in Mechanical, Electrical, or Laser Technology or equivalent training.
Frequently asked questions about Field Service Technician at Elgen Staffing
What does a Field Service Technician at Elgen Staffing do?expand_more
Day-to-day, the Field Service Technician at Elgen Staffing will perform new product installations, equipment start-up, and functional testing; document machine data, service history, and quality information; communicate with regional managers to ensure customer expectations are met; and maintain prompt weekly communication of expenses and service reports.
What are the requirements for this Field Service Technician role?expand_more
To qualify for the Field Service Technician at Elgen Staffing position, applicants should have: Two-year Technical Associate's Degree (Mechanical, Electrical, or Laser Technology) or equivalent technical school training and military/industrial experience; Minimum two years of hands-on electronic/assembly repair experience; Valid, clean driver's license and credit card; Demonstrated computer skills (Microsoft Office environment, internal network); Experience with computer hardware, BIOS, operating systems, networking, and CAD/CAM; and Experience using multimeters, oscilloscopes, and other electronic and precision mechanical equipment.
Where is the Field Service Technician role at Elgen Staffing located?expand_more
Field Service Technician at Elgen Staffing is based in 86-42, 132nd Street, Queens, Queens County, New York, 11418, United States. This is a on-site role.
Is this Field Service Technician job remote, hybrid, or on-site?expand_more
Elgen Staffing has listed this Field Service Technician role as on-site.
How much experience is required for this Field Service Technician role?expand_more
Candidates for Field Service Technician at Elgen Staffing should have mid level.
What skills do you need for the Field Service Technician role at Elgen Staffing?expand_more
Key skills for Field Service Technician at Elgen Staffing include Blueprints; Drawings; Schematics; Manuals; Specifications; CNC Fabrication Machinery Equipment Repair; Microsoft Office; and Computer Hardware.
What education is required for Field Service Technician at Elgen Staffing?expand_more
Educational requirements for this role: Two-year Technical Associate's Degree in Mechanical, Electrical, or Laser Technology or equivalent training.
What category does the Field Service Technician role belong to?expand_more
Field Service Technician at Elgen Staffing is part of the engineering job category on Recrutus.