Field Service Technician
Not Disclosed•Full-TimeOn-site
location_onGreater Essex Dental, 23, Branford Place, Teachers Village, The Ironbound, Newark, Essex County, New Jersey, 07102, United States
About the Role
Our client, a global manufacturer of precision sheet-metal products, is seeking an experienced Field Service Technician to join their winning team in Newark. This role sits at the forefront of delivering exceptional customer service, serving as the critical link between product deployment and long-term customer success.
You will be responsible for the installation of new products, servicing existing equipment, and providing technical support via phone or email. By expertly managing the final steps of product deployment and ongoing maintenance, you ensure that customers receive top-notch support and that products perform optimally. Your work directly enhances customer loyalty and drives the company's reputation for excellence.
As a professional company representative, you will act as the face of the organization at customer locations. Your day will involve reading blueprints and schematics, documenting machine data and service history, and assisting customers with parts identification. You will also demonstrate products to support sales efforts and communicate regularly with regional managers to ensure customer expectations are met. This position requires domestic travel up to 100% and occasional international travel to support service areas.
Hiring Process
Please apply today to be immediately considered for this role. Elgen Staffing, the fastest-growing staffing agency in New Jersey, will leverage our deep understanding of hiring trends to match you with the appropriate position successfully.
Equal Opportunity
We are committed to finding the best candidates across numerous markets and industries.
Work location
Work model: On-site
Greater Essex Dental, 23, Branford Place, Teachers Village, The Ironbound, Newark, Essex County, New Jersey, 07102, United States
Newark, New Jersey
Key Responsibilities
- check_circlePerform new product installations, equipment start-up, and functional testing
Similar Job Opportunities
Skills, education and keywords
Skills: Blueprints, Drawings, Schematics, Manuals, Microsoft Office, Computer Hardware, Bios, Operating Systems, Networking, Cad/cam.
Education: Two-year Technical Associate's Degree in Mechanical, Electrical, or Laser Technology or equivalent training.
Frequently asked questions about Field Service Technician at Elgen Staffing
What does a Field Service Technician at Elgen Staffing do?expand_more
Day-to-day, the Field Service Technician at Elgen Staffing will perform new product installations, equipment start-up, and functional testing; document machine data, service history, and quality information; communicate with regional managers to ensure customer expectations are met; and maintain prompt weekly communication of expenses and service reports.
What are the requirements for this Field Service Technician role?expand_more
To qualify for the Field Service Technician at Elgen Staffing position, applicants should have: Two-year Technical Associate's Degree or equivalent technical school training; Minimum two years of hands-on electronic/assembly repair experience; Valid, clean driver's license and credit card; Willingness to travel domestically up to 100%; Demonstrated computer skills (Microsoft Office, internal network); and Experience with computer hardware, BIOS, operating systems, networking, and CAD/CAM.
Where is the Field Service Technician role at Elgen Staffing located?expand_more
Field Service Technician at Elgen Staffing is based in Greater Essex Dental, 23, Branford Place, Teachers Village, The Ironbound, Newark, Essex County, New Jersey, 07102, United States. This is a on-site role.