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  1. Home
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  3. it
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  5. Field Service Representative
CACI International Inc logo

Field Service Representative

Not Disclosed•Full-TimeOn-site

location_onPark View High School, Old Vestal's Gap Road, Sterling, Loudoun County, Virginia, 20164, United States

Apply Now

About the Team

CACI is a mission-oriented organization dedicated to ensuring the safety of the nation. For over 60 years, our unique, character-based culture has been the driving force behind our success, placing integrity and innovation at the center of everything we do. We are a high-performing group where every employee brings unique contributions to support our customers' critical missions.

About the Role

As a "Fly Away" Field Service Representative, you will serve as a vital link in maintaining deployed and local signal processing systems. This role exists to ensure that our nation's most critical systems remain online and functioning properly, whether at our Sterling factory, Manassas Warehouse, or deployed OCONUS locations.

You will split your time between local support and global deployment. Approximately 60% of your time will be spent at the local facility, where you will remotely monitor system health, manage logistics and spare pools, and track hardware issues in our ticketing system. The remaining 40% involves traveling to various overseas locations to perform preventative maintenance, conduct hardware replacements, and assist with site surveys and operator training.

In this position, you will work within an environment of trust that values your unique contributions. You will have the autonomy to manage your time effectively through flexible time-off benefits while accessing robust learning resources to advance your career. Your work directly supports the safety of our nation by keeping complex systems operational in the field.

Hiring Process

Candidates must possess an active Top Secret clearance and be SCI eligible. The application process involves submitting your resume and relevant certifications, including CompTIA Security+ (or obtaining it within 90 days of hire). Selected candidates will undergo a review of their technical background, specifically regarding hardware troubleshooting and Linux administration.

Equal Opportunity

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Work location

Work model: On-site

location_on

Park View High School, Old Vestal's Gap Road, Sterling, Loudoun County, Virginia, 20164, United States

Sterling, Virginia

Key Responsibilities

  • check_circleRemotely monitor health and status of deployed OCONUS signal processing systems
  • check_circlePerform preventative maintenance checks and services (PMCS) on deployed systems
  • check_circleTroubleshoot complex hardware and network issues to determine solutions
  • check_circleManage spare pools and support logistics operations for asset accountability
  • check_circleTrack FSR-related tasks and document hardware issues in the Jira ticketing system
  • check_circleConduct site surveys to assist with future system installations
  • check_circleProvide refresher training for operators and support customer operations
  • check_circleConduct hardware replacements, upgrades, and installations for next generation systems

Requirements

  • verifiedTop Secret clearance required
  • verifiedCompTIA Security+ certification or obtain within 90 days
  • verifiedLinux System Administration
  • verifiedAbility to troubleshoot complex hardware and network issues
  • verifiedExperience maintaining hardware systems including cable repair
  • verifiedPhysically able to lift, rack and stack equipment (70+ lbs)

Nice to Have

Prior Military or DoD experience. Previous experience as a traveling Field Support Representative. Experience maintaining servers, network and/or communication equipment. SIGINT background. College Degree or applicable technical certifications.

Benefits & Perks

check_circleUnique flexible time off benefit allowing employees to take the time they needcheck_circleAccess to robust learning resources and development opportunities
CACI International Inc logo
Company

CACI International Inc

Industry

it

View company profilearrow_forwardlanguageWebsite
Quick Overview

Experience

Mid Level

Education

College Degree or applicable technical certifications

Job Type

Full-Time

Skills Required

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Skills, education and keywords

Skills: Linux System Administration, Comp Tia Security+, Troubleshooting, Hardware Maintenance, Cable Repair, Jira, PMCS, Sigint.

Education: College Degree or applicable technical certifications.

Frequently asked questions about Field Service Representative at CACI International Inc

What does a Field Service Representative at CACI International Inc do?expand_more
A Field Service Representative at CACI International Inc is responsible for the following: Remotely monitor health and status of deployed OCONUS signal processing systems; Perform preventative maintenance checks and services (PMCS) on deployed systems; Troubleshoot complex hardware and network issues to determine solutions; and Manage spare pools and support logistics operations for asset accountability.
What are the requirements for this Field Service Representative role?expand_more
To qualify for the Field Service Representative at CACI International Inc position, applicants should have: Top Secret clearance required; CompTIA Security+ certification or obtain within 90 days; Linux System Administration; Ability to troubleshoot complex hardware and network issues; Experience maintaining hardware systems including cable repair; and Physically able to lift, rack and stack equipment (70+ lbs).
Where is the Field Service Representative role at CACI International Inc located?expand_more
Field Service Representative at CACI International Inc is based in Park View High School, Old Vestal's Gap Road, Sterling, Loudoun County, Virginia, 20164, United States. This is a on-site role.
Is this Field Service Representative job remote, hybrid, or on-site?expand_more
CACI International Inc has listed this Field Service Representative role as on-site.
How much experience is required for this Field Service Representative role?expand_more
Candidates for Field Service Representative at CACI International Inc should have mid level.
What skills do you need for the Field Service Representative role at CACI International Inc?expand_more
Key skills for Field Service Representative at CACI International Inc include Linux System Administration; Comp Tia Security+; Troubleshooting; Hardware Maintenance; Cable Repair; Jira; PMCS; and Sigint.
What education is required for Field Service Representative at CACI International Inc?expand_more
Educational requirements for this role: College Degree or applicable technical certifications.
What category does the Field Service Representative role belong to?expand_more
Field Service Representative at CACI International Inc is part of the it job category on Recrutus.
Recrutus

Curating the world's most innovative career opportunities. We bridge the gap between visionary talent and industry-leading companies.

Search roles by city, category, skill, or job type — explore verified US employers, salary benchmarks, and remote-friendly teams hiring nationwide.

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Recrutus helps candidates discover roles that match their skills and helps teams reach qualified applicants faster. Browse by metro, discipline, or work style — from internships to senior leadership.

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Linux System AdministrationComp Tia Security+TroubleshootingHardware MaintenanceCable RepairJiraPMCSSigint
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