Field IT Support Technician
Not Disclosed•Full-TimeOn-site
location_onVan Buren Boulevard, Alessandro, Riverside County, California, 92518, United States
About McLane
McLane teammates are the driving force behind our success, serving as diverse professionals who work together seamlessly to keep operations running smoothly. As a leader in the distribution industry since 1894, we have built an expansive nationwide network for over 130 years, staying agile for clients across the restaurant, retail, and e-commerce sectors. We look to the future by embracing new technology, continuing team member training, and emphasizing our people-centered culture.
McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. We empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.
About the Role
Are you a hands-on IT professional who enjoys solving problems, helping customers, and keeping operations running smoothly? Join McLane as a Field IT Support Technician to play a critical role supporting restaurant and retail distribution centers with frontline technology services. This position is ideal for someone who combines technical know-how with a strong customer service mindset.
In this on-site role at our Riverside, CA distribution center, you will provide timely, high-quality IT assistance to mission-critical operations. You will partner closely with operations teams to minimize downtime and resolve issues quickly in a fast-paced environment. While the primary location is Riverside, some travel will be required to our Buena Park and Canyon Springs locations.
Why Join Us
This role offers the opportunity to make a direct impact supporting essential distribution operations. You will work in a stable organization with long-term career growth opportunities, engaging in a team-driven culture that values reliability, service, and accountability. As a hands-on technical role, you will gain exposure to diverse technologies and build both technical and customer-facing skills.
Hiring Process
Candidates may be subject to a background check and drug screen in accordance with applicable laws.
Equal Opportunity
All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit our legal employment page.
Work location
Work model: On-site
Van Buren Boulevard, Alessandro, Riverside County, California, 92518, United States
California
Key Responsibilities
- check_circleInstall, configure, troubleshoot, and maintain desktops, laptops, and RF devices
- check_circleSupport servers, network infrastructure, and telecommunications equipment
- check_circlePartner with operations teams to minimize downtime and resolve issues quickly
- check_circleDocument issues, solutions, and equipment changes accurately
- check_circleProvide on-site technical support within McLane Distribution Centers
- check_circleDeliver high-quality IT assistance in fast-paced, mission-critical environments
Requirements
- verifiedAssociate or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent hands on experience
- verified1–3+ years of experience in field IT support, desktop support, or technical support roles
- verifiedAbility to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely
Nice to Have
Experience supporting hardware and software in warehouse, manufacturing, or operational environments.
Benefits & Perks
check_circleMedical, dental, and vision insurance starting on Day 60check_circleFSA/HSA accounts and company-paid life insurancecheck_circlePaid time off available after 90 days of employmentcheck_circle401(k) Profit Sharing Plan available after 90 daysPet insurance coverage
Similar Job Opportunities
Skills, education and keywords
Skills: Desktop Support, Technical Support, RF Devices, Wearable Technology, Servers, Networking, Telecommunications.
Education: Associate's degree in Information Technology or equivalent experience; Bachelor's degree in Information Technology or equivalent experience.
Frequently asked questions about Field IT Support Technician at McLane Company, Inc.
What does a Field IT Support Technician at McLane Company, Inc. do?expand_more
Day-to-day, the Field IT Support Technician at McLane Company, Inc. will install, configure, troubleshoot, and maintain desktops, laptops, and rf devices; support servers, network infrastructure, and telecommunications equipment; partner with operations teams to minimize downtime and resolve issues quickly; and document issues, solutions, and equipment changes accurately.
What are the requirements for this Field IT Support Technician role?expand_more
McLane Company, Inc. is looking for candidates who meet the following requirements: Associate or Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent hands on experience; 1–3+ years of experience in field IT support, desktop support, or technical support roles; and Ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely.
Where is the Field IT Support Technician role at McLane Company, Inc. located?expand_more
Field IT Support Technician at McLane Company, Inc. is based in Van Buren Boulevard, Alessandro, Riverside County, California, 92518, United States. This is a on-site role.
Is this Field IT Support Technician job remote, hybrid, or on-site?expand_more
McLane Company, Inc. has listed this Field IT Support Technician role as on-site.
How much experience is required for this Field IT Support Technician role?expand_more
Field IT Support Technician at McLane Company, Inc. typically requires 1–3 years of relevant experience at the mid level level.
What skills do you need for the Field IT Support Technician role at McLane Company, Inc.?expand_more
Key skills for Field IT Support Technician at McLane Company, Inc. include Desktop Support; Technical Support; RF Devices; Wearable Technology; Servers; Networking; and Telecommunications.
What education is required for Field IT Support Technician at McLane Company, Inc.?expand_more
Educational requirements for this role: Associate's degree in Information Technology or equivalent experience; and Bachelor's degree in Information Technology or equivalent experience.
What category does the Field IT Support Technician role belong to?expand_more
Field IT Support Technician at McLane Company, Inc. is part of the it job category on Recrutus.