Facility Coordinator
Not Disclosed•Full-TimeOn-site
location_on301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States
About the Company
OCD Anxiety Centers is driven by a passion to bring help and hope to underserved clinical populations. We strive to change the lives of individuals and families suffering from unrelenting anxiety, terrifying thoughts, uncontrollable worry, and exhausting behaviors. As an evidence-based practice, we do what works, stay current with scientific research, and regularly attend international training to ensure we provide the highest standard of care.
Our organization is built on trust and confidence earned from our employees, clients, and community. We act with integrity, communicate honestly, and hold ourselves accountable for our actions. We work together as a team committed to excellence and innovation, respecting each other and celebrating our diversity. We seek candidates who share these ethical standards and are ready to adapt to a fast-moving culture dedicated to excellent client service.
About the Role
As a Facility Coordinator, you will manage the operational functions of the clinic, ensuring the environment of care meets the highest standards. This role serves as a vital bridge between management, staff, and clients, supporting daily office needs and general administrative and clinical activities.
You will be responsible for greeting clients, conducting tours, and scheduling prospective patients. Your day will involve overseeing staffing shifts, managing resource utilization, and training front office staff and Behavioral Health Technicians (BHTs). You will handle company inquiries, collect co-payments, manage inventory, and coordinate with vendors and contractors. Additionally, you will maintain adequate inventory, manage facility maintenance, and ensure compliance with JCAHO and state licensing requirements.
The role requires regular collaboration with clinic leadership to ensure Quarterly and Annual Key Performance Indicators (KPIs) are met. You will also act as the incident commander during crises, facilitate client groups when staffing ratios are low, and assist in building a welcoming culture for clients, staff, and the community.
Work Environment
This position is an in-person role located at the clinic. The schedule requires evening hours, Monday through Friday, from 11:00 am to 8:00 pm. The environment may include inside and outside areas and can involve loud noise levels. You may occasionally be exposed to high-stress situations, requiring the ability to practice de-escalation techniques and maintain composure.
Equal Opportunity
OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This commitment applies to all aspects of employment, including recruitment, hiring, promotions, working conditions, and benefits.
Learn More
To learn more about our mission and culture, please visit ocdanxietycenters.com.
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Skills, education and keywords
Skills: Microsoft Word, Excel, Emr, Billing, Insurance.
Education: Bachelor's degree or 3-5 years of experience in a related field.
Frequently asked questions about Facility Coordinator at The Anxiety and OCD Treatment Center
What does a Facility Coordinator at The Anxiety and OCD Treatment Center do?expand_more
In this Facility Coordinator at The Anxiety and OCD Treatment Center role, you will manage operational functions of the facility and ensure environment of care standards are met; maintain facility inventory, coordinate vendor contracts, and oversee building maintenance; ensure compliance with jcaho and state licensing requirements through regular audits; and handle client inquiries, collect co-payments, and resolve customer service complaints.
What are the requirements for this Facility Coordinator role?expand_more
To qualify for the Facility Coordinator at The Anxiety and OCD Treatment Center position, applicants should have: Bachelor's degree or 3-5 years of experience in a related field; 2+ years of management experience in a medical practice management role; Proficient knowledge of Microsoft Word and Excel; and Billing and insurance experience preferred.
Where is the Facility Coordinator role at The Anxiety and OCD Treatment Center located?expand_more
Facility Coordinator at The Anxiety and OCD Treatment Center is based in 301, Union Street, Central Business District, Belltown, Seattle, King County, Washington, 98101, United States. This is a on-site role.