Express Service Technician
Not Disclosed•Full-TimeOn-site
location_on556, Eastwood Place, Vestavia Lake, Biltmore Estates, Vestavia Hills, Jefferson County, Alabama, 35216, United States
Hendrick Chrysler Dodge Jeep Ram in Hoover, Alabama, is dedicated to delivering exceptional automotive service. Our team operates on a foundation of core values that prioritize Servant Leadership, Integrity, and a Commitment to Customer Enthusiasm. We believe that diversity is strength and that true winning is defined by how we treat our people and our customers. Our culture fosters continuous improvement, encouraging every team member to take ownership of their actions and grow together.
As a Service Technician, you will be the backbone of our service department, responsible for identifying necessary vehicle repairs and performing high-quality maintenance work. This role exists to ensure our customers receive efficient, safe, and reliable service that meets both dealership and manufacturer standards. You will examine customer vehicles, estimate repair costs, and execute repairs using the latest technologies to enhance the customer experience. Your work directly impacts our Customer Satisfaction Index (CSI), and you will be expected to maintain an organized, clean, and safe work area while adhering to all federal, state, and company safety regulations.
Your day will involve a dynamic mix of technical diagnostics and hands-on repair work. You will utilize available technologies to troubleshoot issues, request necessary parts, and document all services performed accurately. While the work is primarily performed in the service area, you will frequently interact with service advisors, the service manager, and customers to explain technical details and ensure their needs are met. The role requires physical stamina, including lifting up to 50 pounds and working in various positions, as well as the ability to operate power tools and test equipment safely in an environment that may include noise, vibration, and exhaust fumes.
Candidates are encouraged to apply directly to Hendrick Chrysler Dodge Jeep Ram (Hoover). The selection process focuses on verifying technical training, manufacturer certifications, and relevant experience. Successful candidates must possess a valid driver's license and state inspection/emissions licenses where required. We provide all necessary manufacturer fundamental training and NAPA training to ensure you are equipped to perform warranty repairs, recalls, and maintenance effectively.
Hendrick is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are strongly encouraged to apply. We are committed to creating a workplace where everyone can thrive and succeed.
Work model: On-site
556, Eastwood Place, Vestavia Lake, Biltmore Estates, Vestavia Hills, Jefferson County, Alabama, 35216, United States
Vestavia Hills, Alabama
Valid Driver's License, Certified/senior technician with respective manufacturer, State inspection/emissions license required by State, All required manufacturer fundamental training and/or NAPA training provided by HAG, Meets and/or exceeds manufacturer requirements for ASE tests, Completed manufacturer training to perform warranty repairs/recalls on most vehicles, PDI's, maintenance, and minor repairs.
Skills: Automotive Parts, Mechanical Skills, Ase Tests, Warranty Repairs, Recalls, Pdi, Maintenance, Minor Repairs, State Inspection, Emissions License.
Education: GED or High School Diploma desired; Associate Degree desired; Bachelor Degree desired.
